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Looking for help with your kitchen machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question

My MultiOne Mixer has stopped working. What can I do?

- Check the outlet covers are fitted correctly.

- Check the mixer head is locked down correctly.

- If the mixer head was lifted, turn the speed control to the OFF position.

If your mixer stopped during operation, it may have been overloaded.

- Remove half the mixture.

- Wait for the mixer to cool down for 30 minutes, and retry.

- Check the maximum quantities and ensure you are not mixing excessive amounts.