This appliance is manufactured and sold by Currys, under a Licensing Agreement. Accordingly, Kenwood Ltd isn't the designer, manufacturer, importer or supplier of this product.
Curry's are solely responsible for all pre/post sales and all liabilities relating to the product. For advice on these products please contact Currys Customer Service Helpline (Know How) via:-
0344 561 1234
I trust this information will enable you to contact the correct department for assistance.