This appliance is manufactured and sold by Currys, under a Licensing Agreement.  Accordingly, Kenwood Ltd isn't the designer, manufacturer, importer or supplier of this product.

Curry's are solely responsible for all pre/post sales and all liabilities relating to the product. For advice on these products please contact Currys Customer Service Helpline (Know How) via:-

0344 561 1234

http://www.currys.co.uk/gbuk/contact-us-1181-theme.html

https://www.currys.co.uk/gbuk/repairs-369-commercial.html

I trust this information will enable you to contact the correct department for assistance.