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Terms and Conditions of Sale Internet

These Internet Terms apply to the sale and purchase of all DE'LONGHI and KENWOOD and BRAUN branded products (Products) by De'Longhi Australia Pty Limited ABN 49 104 012 857 (Company) to any person(s), business or company (Purchaser) intending to sell or distribute Products via the Internet. The placement of an order for Products, acceptance of delivery of Products, or payment for any Products by the Purchaser is deemed to be acceptance of these Internet Terms. These Internet Terms prevail over any terms in any documents of the Purchaser.

Internet Trading

In addition to compliance with these Terms, sale and distribution of the Products online will only be permissible by the Purchaser in the following circumstances (NOTE: the provisions of this term apply to all parent and child accounts pertaining to the Purchaser).

  • All Internet based sales activities must be approved and agreed to in writing by the Company prior to their commencement.
  • To obtain approval from the Company, the Purchaser's online retail facility must be supported by a fully maintained retail operation and showroom, physically displaying the Products available for sale online (i.e. the Purchaser cannot operate online only).
  • The only Products which can be promoted and made available for sale online by the Purchaser, are Products which are:
    1. in stock and readily available to the Purchaser for prompt delivery to the customer; and
    2. which are directly supplied to the Purchaser by the Company under, and in accordance with, these Terms.
  • Internet sales are only permissible:
    1. via a website address containing the Purchaser's trading name (;and
    2. via a website under the sole and direct management and control of the Purchaser.
  • For an abundance of clarity, on-selling to other online businesses is expressly prohibited.

Failure to comply with the provisions of this term 13 may result in the termination of supply of Products to the Purchaser, as determined in the Company's sole and absolute discretion.

Special Offers

Redemption and cash back offers offered by the Company from time to time are only available on retail purchases and all online purchases are excluded from these offers. The terms of any such offers by the Company must be strictly adhered to by the Purchaser.

Intellectual Property

The Purchaser acknowledges and agrees that it is not granted any rights, title or interest in any intellectual property owned or licensed by the Company (including the DE'LONGHI and KENWOOD Logos) and that the Purchaser must not use any of the Company's intellectual property without prior written consent from the Company.

The Purchaser must not make any changes to the Products or any materials, including documents or packaging, which contain or display any of the Company's intellectual property.

General Terms and Conditions of Sale

The Purchaser acknowledges and agrees that the sale and distribution of Products by the Purchaser are also subject to the Company's General Terms and Conditions of Sale. The Purchaser hereby agrees to comply with both these Internet Terms and the Terms in its sale and distribution of the Products.

Kenwood Australia & New Zealand Affiliates


  • Affiliates may not alter the creative or text links provided through the interface without prior approval.
  • Affiliates are requested not to hard code creative banners so updates are immediate.
  • Bespoke creative can be provided by our design team with notice to support you.

Product Feed

  • The Kenwood AUNZ product feed is updated regularly and affiliates are required to maintain accurate prices to avoid disappointment.

Voucher Codes

  • Affiliates may only use voucher codes provided through the interface.
  • Voucher codes will only apply to Kenwood Australia or Kenwood New Zealand (check the voucher title for the applicable country).
  • We reserve the right to decline commissions obtained through non-authorised voucher codes.
  • Voucher codes must be accompanied by their terms and expiry date where appropriate.
  • Kenwood voucher codes at times may exclude some Kenwood items and the Kenwood Outlet, unless otherwise stated.


  • Kenwood AUNZ requires prior approval of any additional copy that appears in online or offline media, that has not been provided by Kenwood AUNZ.

I-Frames & Masked URLs

  • Affiliates may not put the Kenwood website in an I-Frame or mask our URL.


  • We accept PPC affiliates for all search networks however bidding on our brand name 'delonghi' or similar is not allowed.
  • Bidding on terms similar to brand name such as 'delonghi promo code' is generally forbidden but may be allowed, subject to approval by Kenwood AUNZ on a case-by-case basis.

Affiliate Approvals

  • Affiliates are checked for suitability and require a working URL before approval.
  • Affiliates should have presence in Australia and/or New Zealand (ideally website / sub-domain or strong customer base / target market in these countries). Affiliates with Global reach are still encouraged to apply.

On-site Phone Number

  • This is for customer service purposes only and not for sales.