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Recall Information

Looking for help with your kitchen machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


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How do I connect my Smart Scale to the Kenwood World app?

Please proceed as follow:

  1. Turn on your smart device's Bluetooth.
  2. Open the Kenwood World app.
  3. Install the batteries for the Smart Scale.
  4. Tap the touch pad on the front of the scale.
  5. The app will automatically connect to the scale.

If you are having issues connecting to the app see “My Smart Scale will not turn on or connect to the Kenwood World app”.

If you need any more help, please contact Customer Support [LINK] for assistance.