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Recall Information

Looking for help with your kitchen machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


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Can I switch to a different smart phone/tablet with my kCook Multi Smart when following via the Kenwood World app?

Yes, you can!

As long as you are using the same Kenwood World account, you can switch between smart devices to control your appliance when following a Kenwood World app recipe. Follow these steps:

1. Open the app on the other smart device.

2. Find the recipe you are making.

3. Swipe through to the stage you were on.

4. Continue the recipe.

Please note:

If the kCook Multi Smart is in a remotely controlled cooking stage from one of your smart devices, it must first finish this stage before you can take control from a second smart device.

If you need any more help, please contact Customer Support [LINK] for assistance.