Customer Support

Contact Customer Support

You can contact customer support by:

  • Using the contact form
  • Calling customer support on 1800 126 659
    for any product, sales or customer service enquiries
    between Monday and Friday 9am - 5pm
  • Use our service representative locator to locate a service agent near you.

Online Promotion Redemptions

To begin your online redemption process, please use the link below
to go to our online redemptions page listing all our current promotions
with their terms and conditions.

Search Frequently Asked Questions

Frequently Asked Questions (or FAQ's) will help you to find additional information about your product.

Common FAQ's

  • What is the best way to change the consistency of a smoothie?

    SMOOTHIE M.

    Find out more

  • Can I blend frozen ingredients in my smoothie maker?

    SMOOTHIE M.

    Find out more

  • My kettle is leaking – what can I do?

Popular FAQ topics

DeLonghi Group Spares and Accessories Online Shop

If you require spare parts you can now purchase original spare parts and accessories online directly from the DeLonghi Group.

Please use the link below to go to the DeLonghi Group spares and accessories online shop.

Shop now

Instruction Manuals

    Where to Find Model NumberKitchen Machines - “The model number can usually be located on the base of the product either embossed into the plastic or on a silver label”