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Recall Information

Looking for help with your kitchen machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


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What is the best way of heating milk and similar dairy products?

Follow these tips:

  • Always use stir tool or whisk tool to prevent sticking or burning on the bottom of the bowl.
  • Only heat up to 90°C.
  • Use continuous stir speeds 4 to 6