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Recall Information


Looking for help with your kitchen machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQ's

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What if I do not have enough of a particular ingredient for a recipe?

If you do not have enough of a particular ingredient or you have more that you want to use, you can alter the amount used in the recipe. Follow these steps:

  1. Open the Kenwood World app.
  2. Find and open the recipe you wish to make.
  3. On the About page, scroll down to the Ingredients section.
  4. Tap the Edit icon.
  5. Tap the Weighing icon next to the ingredient you want to adjust.

Note: Not all ingredients are adjustable, just those that have the Weighing icon next to them.

  1. Weigh the ingredient on your Kenwood Smart Scale then tap “Resize” when you are done.
  2. The app will automatically update all the ingredients in the ingredients list.
  3. Continue with the recipe.

Please note:

If the quantity of ingredients is too small or large, the app will not be able to resize them (see “Why can I not resize ingredients?”).

If you resize an ingredient, the app will automatically update the other ingredients and the number of servings.

It is only possible to resize a recipe before you start, you won't be able to do it during a recipe.

The size/number of cookware will not be updated.

If you need any more help, please contact Customer Support [LINK] for assistance.