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Recall Information

Looking for help with your kitchen machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question

What happens if my smart phone/tablet loses power when cooking remotely?

The appliance will continue to complete the cooking stage it is in, then pause until you return to the Kenwood World app and continue the recipe.

Important: If food has been left in the bowl for more than 2 hours without cooking, the food may be unsafe to eat and should be disposed of.

If you need any more help, please contact Customer Support [LINK] for assistance.