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Recall Information

Looking for help with your kitchen machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question

The meat coming out of my mincer does not resemble minced meat. What is going wrong?

Check the cutting blade is situated correctly behind your choice of screen. The blade should be facing towards the screen. Without this in place the meat will not process correctly.

For further assistance please see our short tutorial video: