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Recall Information

Looking for help with your kitchen machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question

The display screen shows “MOTOR OVERHEAT. ALLOW TO COOL”, what should I do?

This error can show when the motor has been overloaded. Follow these steps:

  1. Switch off and unplug the appliance.
  2. Leave it to cool down for 45 minutes.
  3. Plug the appliance back in.
  4. If the message is still displayed, allow to cool for another 45 minutes.

If the problem persists, please contact Customer Support for assistance.