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Recall Information

Looking for help with your kitchen machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question

The blades inside my Kenwood blender container are not turning, why?

If this happens check the following:

  • make sure jug is in place on the unit correctly;
  • If the blade assembly had red tabs ( units BL704/BL705 ) make sure the red tabs are pushed out to lock it in place. Also check the base is tight in the glass;
  • always make sure the lid is secure and in place especially if the unit has the interlock system.