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Recall Information

Looking for help with your kitchen machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question

My older Chef has not been used for some time. Will it be okay to use?

This depends for how long, and on the condition of the Chef or Major when it was last used. Without the benefit of inspection it is impossible to say for certain.

If you run the motor and it sounds ok, it may be fine, but for very old machine try lower quantities first. Finally, your Chef could be anything up to 65 years old.

If in doubt, get the Chef checked by a qualified service engineer. For information please contact the Customer Experience Department.