Free Shipping Easy Returns Secure Payments
  1. Back to homepage
  2. Faq Page
y

Recall Information


Looking for help with your kitchen machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQ's

Ask us a question

Is my kCook Multi Smart connected to my Wi-Fi network?

Check the Wi-Fi symbol on the display screen:

· A solid symbol (not flashing) means your appliance is connected and ready to use.

  • Note: The number of bars displayed on the Wi-Fi symbol indicates the strength of the signal being received.

    · A flashing symbol means your appliance is trying to connect to a Wi-Fi network but is unable to do so (see “My kCook Multi Smart cannot connect to the Wi-Fi network”).

    · If there is no Wi-Fi symbol, either your appliance has never been connected to a Wi-Fi network or appliance's Wi-Fi settings have been reset.

    To change to a different Wi-Fi network, see “How do I connect my kCook Multi Smart to a different Wi-Fi network?”.

    If you need any more help, please contact Customer Support for assistance.