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Recall Information

Looking for help with your kitchen machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question

I cannot remove the bowl on my Chef or Major. What can I do?

Your kitchen machine can deal with very heavy ingredients – for example bread dough – and the rotation of these types of ingredient can tighten the bowl into the machine and make it difficult to remove. In these cases extra force in an anti-clockwise direction will be needed to remove the bowl.

If you regularly make dough we would recommend the bowl is periodically loosened to avoid over tightening.

Alternatively a bowl with handles is available from Kenwood Spares.