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Looking for help with your kitchen machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQ's

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How do I set up my kCook Multi Smart with the Kenwood World app?

Before starting, check the following:

  • Make sure your Wi-Fi router is switched on and connected to the internet.
  • Have your appliance plugged in and the On/Off switch in the On position.
  • Have your Wi-Fi network name (SSID) and Wi-Fi network password ready (remember, passwords are case sensitive).

First, you will need to set up a Kenwood World account, follow these steps:

  1. Open the app.
  2. Tap the menu icon
  3. Tap on “Sign In”.
  4. Select “Sign Up” at the bottom of the screen.
  5. Follow the instructions shown.

Then to connect your appliance:

  1. Tap the menu icon
  2. Tap “Appliance Setup”
  3. Scroll, choose your appliance and select “Connect”.
  4. Follow the instructions shown.