Kcook Multi Smart

How do I post reviews and comments?

If you would like to post reviews and comments, you will need to create a Kenwood World account.

To keep the Kenwood World community a friendly and sociable place, we have some Community Guidelines [LINK] to adhere to.

Reviews

Once you have completed a recipe you will have a chance to post a review, letting the rest of the Kenwood World community know what you thought by leaving a helpful review.

What did you like about it? Did you make any changes to the recipe? What could be improved?

Constructive reviews are always useful and are welcomed.

Comments

If you have any queries or suggestions for a recipe, you can leave them in the “Discuss” section of the app. This is an ideal place to leave comments and discuss methods, techniques, tips and tricks.

If you need any more help, please contact Customer Support for assistance.

Quick links

Immediate answer to your question

Authorized Service Centers

Contact information

Download an instruction manual

Warranty and service

How can we help you?

Here you can find the support you need for your machine.

Welcome to Kenwood kitchenware customer support. We thank you for your patience and understanding during these difficult and unpredictable times.

We apologize for any longer than usual wait times & delays in replying to your email. We ask if you have already emailed in please be patient and do not submit a duplicate as this may cause more delay in our response.

Kenwood Audio and Car Electronics

If you are enquiring about Kenwood Audio products, please see the below contact information as support is offered for these products through other companies.

https://www.kenwood.com/nz/car/

Kenwood Kitchenware Enquiries

Please note we can only deal with New Zealand customers - if you have an overseas enquiry, please choose your country / region in the selector on the bottom left of this page and then visit the customer support page, for local contact details.

If you do not have the time to call, online and self-help options are available please see our FAQ section below, where our FAQs and how-to-videos are available and may be able to assist you.

We are currently experiencing higher than normal call volumes, if you are unable to get through please contact us through the contact form.

Contact Customer Support

You can contact customer support by:

* Filling in the contact form
* Calling customer support on 0508 200 300 for any product, sales or customer service enquiries between 9am and 4pm (NZST) Monday through to Friday
* Use our service representative locator to locate a service agent near you
* If you require spare parts you can now purchase original spare parts and accessories online directly from the DeLonghi Group spares and accessories online shop

Important Safety Recall: Food Processor Models FPM800 and FPM810

Attachment Compatibility Guide

Please see our attachment compatibility guide to see which of our attachments fit your machine.

Warranty

Please see our warranty page for information on our product warranties and how to claim.