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Recall Information

Looking for help with your kitchen machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


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How do I install/remove batteries of My Kcook Multi Smart?

To install batteries, follow these steps:

  1. If you are using the batteries that are supplied with your scale, remove the clear plastic packaging.
  2. Remove the battery compartment cover on the underside of your scale.
  3. Slide the batteries into the battery compartment, ensuring the positive end is pointing in the correct direction.

Note: The positive end on the battery and in the battery compartment is indicated by the “+” signs.

If you need any more help, please contact Customer Support for assistance.