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Recall Information

Looking for help with your kitchen machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question

Can I blend frozen ingredients in my smoothie maker?

Yes you can however ensure any solid mass of ingredients is broken up before placing in your Smoothie maker and there is at least enough liquid to cover the blades.

Start mixing on the slow speed for around five seconds and then increase the speed to the highest for the last 25 seconds.

To ensure long life of your machine never run your Smoothie maker continuously for longer than 30 seconds