Customer Support

Contact Customer Support

Welcome to Kenwood kitchenware customer support. We thank you for your patience and understanding during these difficult and unpredictable times.

If you do not have the time to call, online and self-help options are available please see our FAQ section below, where our FAQs and how-to-videos are available and may be able to assist you.

You can contact customer support by:

Search Frequently Asked Questions

Frequently Asked Questions (or FAQ's) will help you to find additional information on your product

  • Are my COOKING CHEF PREMIUM accessories compatible with the new COOKING CHEF GOURMET?

  • What’s the best way to process hot ingredients in my blender?

  • Have the COOKING CHEF GOURMET accessory changed?

DeLonghi Group Spares and Accessories Online Shop

If you require spare parts you can now purchase original spare parts and accessories online directly from the DeLonghi Group.

Please use the link below to go to the DeLonghi Group spares and accessories online shop.

Shop now

Instruction Manuals

    Where to Find Model NumberKitchen Machines - “The model number can usually be located on the base of the product either embossed into the plastic or on a silver label”