Question 1

What is drip coffee?

Accepted Answer

Filter or drip coffee is made by hot water passing through ground coffee. Hot water is filtered solely under the pull of gravity. When water comes into contact with ground coffee, theflavor,color and aroma from the coffee are extractedand dissolvedinthewater. This is known as extraction. It is important to use ground coffee suitable for drip coffee machines. We do not recommend using an espresso ground coffee in a drip coffee maker.

Question 2

What size filter papers do I need for my Kenwood filter coffee machine?

Accepted Answer

Your Kenwood filter coffee maker has a permanent filter included. If you prefer using paper filters the Size 2 or Size 4 papers (depending the model) will fit your machine perfectly. They are availableonline, atlarger supermarkets orfromcoffee shops.

Question 3

What types of food can the slicing blades be used with?

Accepted Answer

The slicing blade is suitable for a variety foods including, meat, poultry, bread, cakes, sandwiches, fruit and vegetables. Partially thawed or lightly frozen foods require a model thatincludessuitable'freezer' blades(larger teeth).Freezerblades fortheKN400 canbepurchased from Kenwood Spares via www.4kenwood.co.uk or by calling 0844 557 3653.

Question 4

Where can I find recipes?

Accepted Answer

We continually update and develop our recipe selection and these can be found on our website here. Many of these recipes are product-specific and include step-by-step advice.

Question 5

Can I obtain a service manual for my Kenwood product?

Accepted Answer

We do not currently offer service manuals for repairs.If your unit requires service, we recommend you contact an authorized service repair center for help with your repair needs.Please see the links below to find the closest service provider.For US residents hereFor Canadian residents here

Question 6

Can I repair my own machine?

Accepted Answer

We recommend your product is taken to a service centre for repair for safety reasons, even if it is an older machine.Spares are obtainable from our spares company but they should be fitted byaqualifiedelectrician.We are unabletooffer technicaladvice forrepairingaproduct for these reason.

Question 7

Where can I find the model number and serial number on my Kenwood product?

Accepted Answer

The manufacturing number is typically embossed on the underside of your machine. It will consist of four numbers and a letter, for example 09H25. You may need a good light sourcetoseeit,butit isprinted on allof our products. On a handblenderitmay be printed around the collar of the motor unit.

Question 8

Where is the model number for my Kenwood product?

Accepted Answer

The model number is printed on the base of your machine. It will usually be a combination of letters and numbers, for example KM080, FP950 or BLM800WH.

Question 9

Can I reverse the rotation direction if the PureJuice is clogged?

Accepted Answer

If the juicer has stopped during normal operation, probably the filter and the scroll are clogged. Press the REVERSE FUNCTION button for 3-5 seconds. Repeat the process 2-3 times untilthe foodbecomesdislodged. Once the food isreleased, youcan startjuicingagain.

Question 10

How do I change the Kcook Multi language selection?

Accepted Answer

When turning on Kcook Multi for the first time, the default language displayed is English. To change it follow the steps below indicated:- press and hold down the OK button* till &#8203; &ldquo;LANGUAGESETUPPRESS START TOCONTINUE&rdquo;willbedisplayedonthescreen&#8203;.-Press the (+) or (-) button until the required language is shown on the display screen.- Once the required language is selected, press the OK button to confirm. The unit will display &ldquo;WELCOME TO kCook&rdquo;.

Question 11

I require assistance with my Kenwood dishwasher, washing machine, tumble dryer or fridge freezer

Accepted Answer

This appliance is manufactured and sold by Currys, under a Licensing Agreement.  Accordingly, Kenwood Ltd isn't the designer, manufacturer, importer or supplier of this product. Curry's are solely responsible for all pre/post sales and all liabilities relating to the product. For advice on these products please contact Currys Customer Service Helpline (Know How) via:- 0344 561 1234 http://www.currys.co.uk/gbuk/contact-us-1181-theme.html https://www.currys.co.uk/gbuk/repairs-369-commercial.html I trust this information will enable you to contact the correct department for assistance.

Question 12

What is Kenwood COOKEASY+ ?

Accepted Answer

The Kenwood CookEasy + is a complete cooking solution. CookEasy+ can assist you in ama multitude of food preparation and cooking tasks from chopping and slicing, to slow cooking or steaming. Connected to the Kenwood World App, recipes content and guided cooking assist those who find cooking a complex chore. Simply to use with automated functions, CookEasy+ is a time saving appliance that allows you to enjoy more free time by reducing time ! - 4.3'' Touch screen and colour display - 8 Pre-set programs for quick meals: One Pot Meal, Smooth Soup, Chunky Soup, Slow cook, Steam, Knead, Proof, Rinse - Integrated weighing

Question 13

How to connect your CookEasy+ ?

Accepted Answer

You can connect your CookEasy+ to the Kenwoodworld App is a few simple steps. Once yo have downloaded the app, go to "Kitchen" and add your CookEasy+. The app will give you step by step instructions. Learn how to connect your CookEasy+ with this step by step video.

Question 14

What are CookEasy + weight (kg) and dimensions?

Accepted Answer

The CookEasy Dimensions are 304mm x 354 mm x 308 mm It weighs 8,6 Kg

Question 15

What is included with the CookEasy+?

Accepted Answer

CookEasy comes with: Knife Blade: chopping and blending Stir tool: gently mixing ingredients Whisk tool: for whisking eggs and butter Slow cook Plug : for slow cooking meats and casseroles Steaming Tray: for steaming vegetables and fish Weighing Bowl: weighing ingredientss conveniently The CookEasy Dimensions are 304mm x 354 mm x 308 mm It weighs 8,6 Kg

Question 16

How to use the programs on your CookEasy +

Accepted Answer

Using your CookEasy+ is simple and intuitive. Learn how to use your CookEasy+ simply by following the how to video below (note - this was filmed in France but the video is still useful for the interactions):

Question 17

How to slow cook with open bowl with your CookEasy +

Accepted Answer

Watch this video to see how to slow cook with open bowl (note - this was filmed in France - your CookEasy will be in the language you select)

Question 18

How do I use the CookEasy+ integrated smart scale?

Accepted Answer

With the integrated weighing function, you can weigh in bowl or on the in-pack weighing bowl from 1g to 6KG.Measurements appear directly in the Display or alternatively through the App.The video below was filmed in France but may assist you.

Question 19

Which CookEasy+ parts are dishwasher safe?

Accepted Answer

Dishwasher safe parts are: attachments, tools, lid, bowl and the direct prep attachment.

Question 20

How do I fit the steaming tray to the CookEasy+ ?

Accepted Answer

Please watch this video that explain you the correct way to install the CookEasy steaming tray. It was filmed in France, however the interactions will be useful.

Question 21

What is the CookEasy+ bowl capacity?

Accepted Answer

Kenwood CookEasy+ comes with a 4.5 L capacity bowl.3L working capacity bowl for up 10 servings.

Other FAQ’s