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Recall Information


Looking for help with your kitchen machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQ's

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There is a burning smell from my food processor. Why is this?

Durig the first few uses, there may be a burning smell.

This is likely to be a ‘newness smell' and it will lessen as you use your product more often.

Please ensure the user instructions are adhered to and the motor isn't run for longer than recommended.