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Braun hanblender Model Blend-X PRO BLM800
Some blenders, sold between October 2014 and June 2015, may present a defect during their lifetime under particular high stress conditions.
This defect can cause the blade to break, posing a laceration or an ingestion hazard.
If you own a BLEND-X PRO BLM800, type BLM80 only, please proceed through the following procedure to determine if you have a unit affected.
1. Please check the type and record the date code, which can be found on the rating plate, located on the underside of the product.
If your unit has type BLM80 and the date code from 14x01 to 15x22, where “x” is a letter (e.g.14S52), it may be affected. Please proceed to the following point.
2. Please check if the blender blades have the laser etched identification as per below.
If NO, then your product is affected.
If you have an affected unit, please stop using your blender and contact us for more information and to get a free replacement part.
If you have any friends or family that own a BLEND-X PRO BLM800, type BLM80, please make them aware of this Safety Warning and ask them to contact us.
We wish to thank you for your co-operation and apologies for any inconvenience caused.
This voluntary recall has been issued in 2015
FAQ's
Ask us a question
What happens if my Cooking Chef Connect loses power when remotely operating through an app recipe (e.g. accidentally unplugged, power cut)?
When the appliance regains power and is switched on, it will automatically go into stand-by mode:
● Wait for the appliance to reconnect to the Wi-Fi network (this could take up to 1 minute).
● If power was lost during a cooking stage you may need to repeat it, though the time setting can be manually adjusted on the appliance.
● If the app displays an error message when you try to continue a recipe, try leaving the recipe, re-entering it, and continuing from where you left off.
Important: If food has been left in the bowl for more than 2 hours without power, the food may be unsafe to eat and should be disposed of.
If you need any more help, please contact Customer Support for assistance."