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Recall Information

Looking for help with your kitchen machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


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How do I turn off my Smart Scale when I am finished using it?

  • The scale will automatically go into a sleep mode after 15 minutes of inactivity.
  • If you're not going to use the scale for a long period of time, we recommend that the batteries are removed (see, “How do I install/remove batteries?”).

If you need any more help, please contact Customer Support [LINK] for assistance.