Promotion codes do NOT apply to "Factory Seconds", "Clearance Stock", "Bundle" products or those with an already reduced price (as indicated by was/is pricing) as well as any products listed on the "Online Offers" page, lastly promotion codes are not available on products with any other offer. Promo Codes are not redeemable through any other network, cashback or website.

1. You acknowledge and warrant to De’Longhi Group that:  you are an Australian resident aged 16 years or over; you will be liable for all costs, fees, charges and other amounts which may become payable to De’Longhi Group as a result of your use of this website; you are not breaching any requirement of any applicable law relating to the privacy of personal information by providing the information to De’Longhi Group; and all information (including credit card details) you provide to De’Longhi Group is true and complete.
2. Your telephone order or on-line purchase order (as applicable) is an offer to buy from De’Longhi Group. All Australian orders should include a daytime delivery address and contact details. De’Longhi Group reserves the right not to accept an order at its sole discretion.By providing your details, you consent to receiving related communications from us, including confirmation that De’Longhi Group has received the order. Confirmation of the order does not constitute acceptance of your order. De’Longhi Group reserves the right at any time after receipt of your order to accept or decline your order for any reason (including stock run out), regardless of whether your order has been confirmed or your credit or debit card has been charged or PayPal has been cleared. If your order is declined or cancelled by De’Longhi Group after the payment for the purchase, De’Longhi Group will promptly refund your payment to the credit or debit card or method you originally used for the purchase. 
3. Payment for the goods which you order must be made either by one of the payment method options listed on the website, which may change from time to time. Payment will be charged at the time De’Longhi Group receives your order and prior to the time that the goods are dispatched and received by you. De’Longhi Group will provide you with an invoice number as confirmation of the order. If your payment is rejected by the card issuer or payment provider, your order will not be dispatched. Payment is made at your own risk.
4. The price of the goods (including parts and accessories) (inclusive of GST), the applicable delivery costs and the availability of the goods displayed on this website are subject to change without notice. The title to goods will only pass following payment in full.Delivery dates of the goods are intended to be an estimate only. Any delivery estimates stated on this website or in communications from De’Longhi Group should be read together with any additional notices about the potential for temporary delays in dispatch or delivery.
5. Orders will only be accepted from and dispatched to street addresses in Australia unless specified.Delivery of the products may be totally or partially suspended by De’Longhi Group during any period in which De’Longhi Group may be prevented or hindered from delivery by its normal means of delivery or supply through any circumstances outside its reasonable control, including but not limited to strikes, disease outbreaks, lockouts or government restrictions, unavailability of stock, accidents or breakdowns of plant or machinery. To the extent permitted by law, De’Longhi Group will not be liable for any indirect loss or damage arising from its failure to deliver any or all of the products.Any failed delivery attempt due to incorrect details provided by you must be paid for by you. Subsequent delivery attempts may incur additional delivery charges.
6. To the fullest extent permitted by applicable law, De’Longhi Group (including its employees, officers, agents and contractors) makes no representations about the materials contained on this website or any websites linked to this website. To the fullest extent permitted by applicable law, De’Longhi Group (including its employees, officers, agents and contractors):
   1. is not liable to you or anyone else for any loss or damage, however caused (including negligence), which may suffered be directly or indirectly, in connection with use of this website including but not limited to interference with or damage to your computer systems; and
   2. excludes liability (whether that liability arises under contract, tort (including negligence) or statute) for any special, indirect or consequential loss or damage (including without limitation loss of revenue and loss of, or damage to, data) suffered or incurred in connection with this website.
7. The Australian Consumer Law provides for statutory guarantees that cannot be excluded by law. Limitations outlined anywhere in these Terms and Conditions, will not operate to the extent they are inconsistent with those statutory guarantees.De’Longhi Group may vary these terms and conditions at any time. Any variations become effective on posting. By making a purchase through this site after the terms and conditions have been varied, you agree to be bound by the variation.In these terms and conditions, De’Longhi Group means De’Longhi Australia Pty Ltd (ABN 49 104 012 857) of Nexus Industry Park, Building 3A, 43 Lyn Parade, Prestons  NSW 2170, Australia.

• Information on how to claim, De’Longhi Group’s offers in connection with the De’Longhi Group Affiliate, form part of these Terms and Conditions. By using the promotional code received by you in connection with the De’Longhi Group Affiliate program, you accept these Terms and Conditions and the terms and conditions on the email (including the promotional code) provided to you by De’Longhi Group.
• The De’Longhi Group Affiliate Program is run by De’Longhi Group for eligible partners, as determined by De’Longhi Group. De’Longhi offers promotional codes in connection with the De’Longhi Group Affiliate program only.
• A promotional code issued to you in connection with the De’Longhi Group Affiliate Program is valid during the specified time period on the promotional card, and on the terms and conditions set out in the promotional card provided to you.
• To be eligible to claim, participants must be employees of partners participating in the De’Longhi Group Affiliate Program.
• De’Longhi Group reserves the right to verify the validity of all purchases made through the De’Longhi Group Affiliate Program and reject any purchase that is made in breach of De’Longhi Group’s terms and conditions (including any terms and conditions that apply to a promotional code issued under the De’Longhi Group Affiliate Program).
• Each promotional code is valid for the promotion as specified on your promotional email, is not transferable or exchangeable, and cannot be taken as cash. Purchases made using a promotional code under the De’Longhi Group Affiliate Program must be for personal use only.
• Promotional codes can be redeemed online only at https://www.delonghi.com/en-au, https://www.kenwoodworld.com/en-au and https://www.braunhousehold.com/en-au, and are not able to be used for purchase of De’Longhi Group products in stores at retailers or in conjunction with any other offer. Stock is subject to availability. No rain checks.
• De’Longhi Group reserves the right to cancel, terminate, modify or suspend the offer at any time without prior notice.
• Except for any liability that cannot be excluded by law including statutory guarantees that cannot be excluded under the Australian Consumer Law, De’Longhi Group excludes all liability (including for negligence), for any personal injury; or any loss or damage; whether direct, indirect, special or consequential, arising in any way out of the promotional offer, including any claim or offer that is claimed outside of the specified period, lost, altered, damaged or misdirected (whether or not after their receipt by De’Longhi Group) due to any reason.
• De’Longhi Group may collect and use your personal information to provide products and services you have requested (e.g. extended warranty, Money Back Guarantee) and for other purposes relating or incidental to your purchase and the warranty (e.g. warranty registration, product recalls) (“the Purposes”). With your consent, De’Longhi Group may also collect and use your personal information to provide you with updates on our latest products and services, to analyse and conduct research about customer choices and for other marketing related purposes. In doing so, De’Longhi Group may disclose your personal information to its related bodies, business partners or third parties for purposes such as web or data hosting. Some of these recipients may be located overseas, including in the United States of America, Amsterdam, Italy and the United Kingdom. If De’Longhi Group does not collect your personal information, then it may not be able to fulfil the Purposes. You may find out more details of our privacy policy at privacy. https://www.delonghi.com/en-au/privacy-policy.

Online Exclusive Offer:
• Information on how to claim the WELCOME PROMOTION ‘SIGN UP FOR OUR NEWSLETTER ’ online exclusive offer form part of these Terms and Conditions. By purchasing an eligible product as part of this promotion, you accept these Terms and Conditions and the terms and conditions on the email provided to you by De’Longhi Group.
• Offer is open to residents of Australia and New Zealand
• The offer commences in July 2024 and is valid until the offer is discontinued and or until stocks last with prices as marked or until De’Longhi elects to end the offer (“Offer Period”).
• The Promotion consists of a 10% OFF e-com voucher applicable to the next online purchase on the De’Longhi website AU: https://www.kenwoodworld.com/en-au  and https://www.kenwoodworld.com/en-nz  A 10% OFF promo code will be emailed to each user who registers for the De’Longhi Newsletter on the website. The promo code is redeemable only once.
• To redeem the offer, the coupon code must be entered into the shopping cart. The promo code is valid on all De’Longhi Products listed on the website at this https://www.kenwoodworld.com/en-au - https://www.kenwoodworld.com/en-nz
• The promo code expires within 30 days of receipt. Exclusions may apply. It may take up to few mins to receive the confirmation email. The coupon code is redeemable only once. While stocks last. To redeem the offer, the coupon code must be entered at the shopping cart on selected items.
• Promotion codes cannot be used in conjunction with other Promo Codes and are NOT applicable on "Bundle offers". Valid only at https://www.kenwoodworld.com/en-au and https://www.kenwoodworld.com/en-nz
• De’Longhi Group reserves the right to verify the validity of all purchases made through the website https://www.kenwoodworld.com/en-au  andhttps://www.kenwoodworld.com/en-nz and reject any purchase that is made in breach of De’Longhi Group’s terms and conditions.
• De’Longhi Group reserves the right to cancel, terminate, modify or suspend the offer at any time without prior notice.
• Except for any liability that cannot be excluded by law, including statutory guarantees that cannot be excluded under the Australian Consumer Law, De’Longhi Group excludes all liability (including for negligence), for any personal injury; or any loss or damage, whether direct, indirect, special or consequential, arising in any way out of the promotional offer, including any claim or offer that is claimed outside of the specified period, lost, altered, damaged or misdirected (whether or not after their receipt by De’Longhi Group) due to any reason.
• De’Longhi Group may collect and use your personal information to provide products and services you have requested (e.g. extended warranty, Money Back Guarantee) and for other purposes relating or incidental to your purchase and the warranty (e.g. warranty registration, product recalls) (“the Purposes”). With your consent, De’Longhi Group may also collect and use your personal information to provide you with updates on our latest products and services, to analyse and conduct research about customer choices and for other marketing-related purposes. In doing so, De’Longhi Group may disclose your personal information to its related bodies, business partners or third parties for purposes such as web or data hosting. Some of these recipients may be located overseas, including in the United States of America, Amsterdam, Italy and the United Kingdom. If De’Longhi Group does not collect your personal information, then it may not be able to fulfil its Purposes. You may find out more details of our privacy policy at privacy. https://www.kenwoodworld.com/en-au  and https://www.kenwoodworld.com/en-nz

1. Information on how to enter the Kenwood INSTAGRAM MERGE GIVEAWAY promotion form part of these Terms and Conditions.
2. The competition is open to residents of Australia and New Zealand only aged 18 years or over.
3. The competition commences at 5pm on Friday 5th December 2025 and ends at 11:59pm on Wednesday 31st December 2025.
4. To enter, Eligible Entrants must:
5. Follow @kenwoodanz on Instagram (https://www.instagram.com/kenwoodanz).
6. Tag at least one (1) other account in the comments on the dedicated post (post will be pinned to the Instagram feed and has the main heading “GIVEAWAY TIME!” with the subheading “FOLLOW @KENWOODANZ & TAG A FRIEND TO ENTER”).
7. For every Tag, Eligible Entrants will receive one (1) entry into the draw; this means Eligible Entrants may enter more than once by Tagging multiple times (each Tag must be a new comment on the post).
8. Multiple claims/entries are permitted:
9. Entrants will receive one (1) Entry for each separate Tag on the pinned post.
10. Prize Draw:
11. The Prize Draw will occur at 12pm on Wednesday 14th January 2026.
12. At random, one Winner will be selected from all Eligible Entrants.
13. The Winner will be contacted via their Instagram account (private message).
14. The Winner will have precisely one (1) week to respond and claim their Prize. If the Winner does not claim their Prize by 11:59am one (1) week after the Prize Draw, a redraw will occur until a Winner is found.
15. In order to claim their Prize the Winner will need to provide a valid name and email, along with a valid Australian or New Zealand:

• Address
• Phone number

7. The Prize Pool includes one (1) Kenwood GO Stand Mixer (KZM35.000GY or KZM35.000RD) and one (1) Kenwood MultiPro Go Food Processor (FDP22.130GY or FDP22.130RD) valued at a total RRP of AUD$428.
8. The promoter is De’Longhi Australia Pty Ltd (ABN 49 104 012 857) of Nexus Industry Park, Building 3A, 43 Lyn Parade, Prestons NSW 2170, Australia, telephone number [1800126659] (Promoter).
9. Employees, directors, management and contractors of the Promoter and other agencies, firms or companies associated with the Promotion (including suppliers of the Prize), and their immediate families, are not eligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.
10. Entries will be deemed invalid if they are incomplete, incorrect, or incomprehensible or if they are stolen, forged, mutilated, or tampered with in any way. Entries containing offensive or defamatory comments, or which breach any law or infringe any third-party rights (including intellectual property rights) will also be invalid.
11. The Promoter takes the issue of fraud very seriously and reserves the right to deem any entry invalid and report to the police and/or other appropriate authorities any entry that it suspects to be fraudulent or otherwise unlawful. The use of automatic software or similar devices to enter the Promotion repeatedly is prohibited and any such entries submitted using such means will be invalid.
12. The Promoter may decline any invalid application, although it reserves the right (in its discretion) to contact (or attempt to contact) the relevant Eligible Entrant to attempt to resolve any issues with an invalid entry that is capable of resolution. If, following contact with the relevant Eligible Entrant, such issues are resolved by the Eligible Entrant to the satisfaction of the Promoter, the Promoter may accept the entry as an Eligible Entry. The Promoter accepts no responsibility for lost, stolen, late, damaged or misdirected entries.
13. The Promoter reserves the right in its sole discretion to disqualify any individual whom it has reason to believe has breached any of these Terms, or engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the Promotion. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.
14. The Promoter reserves the right to withdraw a Prize if there are no Eligible Entrants to receive it.
15. The Promoter will make reasonable efforts to deliver the Prize to the Winner in accordance with these Terms. Any taxes which may be payable as a consequence of a Winner receiving the Prize are the sole responsibility of the Winner. The Promoter is not responsible for a Prize that may be lost, stolen, forged, damaged or tampered with after it leaves us or our agent, or changes in Prize value.
16. If the Prize is unavailable, the Promoter reserves the right, in its discretion (acting reasonably), to substitute the Prize with a prize of equal value and/or specification, subject to any written directions from a regulatory authority.
17. The Prize is not transferable or exchangeable and cannot be redeemed for cash. Any expenses relating to the Prize are the responsibility of the Winner.
18. In the event of war, terrorism, state of emergency, or disaster, the Promoter reserves the right to cancel, terminate, modify, or suspend the Promotion or suspend or modify the Prize, subject to any written directions from a relevant regulatory authority.
19. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law, to modify, suspend, terminate or cancel the Promotion, as appropriate.
20. Eligible Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are the Winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this Promotion (including any outcome), and promoting the Promoter and any products manufactured, distributed and/or supplied by the Promoter.
21. The Promoter collects personal information in order to conduct the Promotion and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers, Prize suppliers, and, as required, to Australian regulatory authorities. Entry into the Promotion is conditional on providing this personal information. By entering, if the Eligible Claimant opts-in by ticking the opt-in box at the time of submitting their Eligible Entry, Eligible Entrants consent to the Promoter using the information for promotional, marketing, publicity, research, and profiling purposes, including sending electronic messages or telephoning the Eligible Entrant. Eligible Entrants should direct any request to access, update or correct information by contacting the Promoter on the Contact Us page on https://www.kenwoodworld.com/en-au/contact-us or by calling 1800126659. The personal information collected in connection with this Promotion will be used, stored and disclosed in accordance with the Promoter’s Privacy Policy, available at http://www.delonghi.com/en-au/legal/privacy-policy-au. A request to opt out, access, update or correct any information can be made by contacting the Promoter. All Eligible Entries become the property of the Promoter. Unless otherwise indicated by the Promoter or its agent, the Promoter or its agent may disclose personal information overseas, and cannot guarantee that any overseas recipient will not breach the Australian Privacy Principles.
22. The Promoter may change these terms and conditions from time to time by posting the revised terms and conditions (or a link to them) at https://www.kenwoodworld.com/en-au/competitions (Website). Participants should regularly check the Website for any updates. By submitting an Eligible Entry, Participants are deemed to have accepted the version of these Terms that applies at that time.
23. The Promoter is not responsible for any technical malfunctions or problems with internet or network congestion, including injury or damage to an entrant’s or any other person’s computer related to participation in this Promotion and problems with transmission of entries and/or emails over the internet, acts in violation of these terms and conditions, acts in a disruptive manner, or acts with the intent to annoy, abuse, threaten or harass any other person.
24. Nothing in these Terms limits, excludes or modifies, or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act 2010 (Cth), as well as any other implied warranties or similar consumer protection laws in the State and Territories of Australia (Non-Excludable Guarantees). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the Promotion including, but not limited to, where arising out of the following: a. any technical difficulties or product malfunction (whether or not under the Promoter's control); b. any theft, unauthorised access or third party interference; c. any claim that is late, lost, altered, damaged or misdirected (whether or not after the receipt by the Promoter) due to interference; d. any tax liability incurred by a claimant; or e. use of the Prize.
25. Eligible Claimants must fill out the contact form on https://www.kenwoodworld.com/en-au/contact-us or telephone 1800 126 659 for all enquiries.
26. Copyright © De’Longhi Australia Pty Ltd. All rights reserved.