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Looking for help with your kitchen machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQ's

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Why does the product move so much?

All stand mixers will display some movement depending on the quantity and type of food in the bowl, along with the speed being used and the tool type. If your appliance is moving too much we suggest turning the speed down or even processing less at a time. Refer to the instruction manual and troubleshooting guide for correct speeds and maximum processing quantities.