Q: Can I order a glass blender for my Prospero?

AT283 Glass Blender is available from Kenwood Spares – Product number AT283.It will fit both the KM260 series Prospero mixer as well as the KM280 series mixer.You can purchase ithere

Question 1

Can you give me any advice on using my Kenwood Chef Sense?

Accepted Answer

Please see our tutorial videos below for video assistance with the Chef Sense

Question 2

All of the attachment outlets are working at the same time. Is this normal?

Accepted Answer

All of the outlets will operate at the same time, and this is normal. For example, when using the high speed outlet the bowl tools will turn. Please ensure the bowl has been removed before switching your machine on when using the slow, medium or high speed outlets. It is important to note that only one attachment should be used at any one time on a Kenwood kitchen machine. Attempts to use more than one attachment could damage your machine.

Question 3

My Chef tool has turned black

Accepted Answer

This is most likely due to a reaction to dishwasher detergent. Please note that the older non-stick coated attachments are unsuitable for dishwashing. It is possible to remove the black residue and restore the attachment to its original state. As the attachment has been exposed to detergents containing alkaline you need to neutralise it by soaking it in lemon juice or vinegar for 24 hours.

Question 4

What is planetary action?

Accepted Answer

While most beaters in a mixer rotate in a circular motion the Kenwood bowl tools move in a 'planetary' way. This means that while the beater is revolving in one direction, the socket turns in the opposite direction making sure all the mixture is picked up from around the side, bottom and centre of the bowl.

Question 5

There is variation in the speed of the machine. Is this normal?

Accepted Answer

Your mixer is fitted with an electronic speed sensor control that is designed to maintain the speed under different load conditions, such as when kneading bread dough or when eggs are added to a cake mix. You may therefore hear some variation in speed during the operation as the mixer adjusts to the load and speed selected - this is normal.

Question 6

Can I order a glass blender for my Prospero?

Accepted Answer

AT283 Glass Blender is available from Kenwood Spares &ndash; Product number AT283.It will fit both the KM260 series Prospero mixer as well as the KM280 series mixer.You can purchase ithere

Question 7

Can I purchase a creaming beater for my Patissier

Accepted Answer

Yes, it can be ordered from Kenwood Spares via part number KEN715205.You can purchase it here

Question 8

Do you have any recipes for the Prospero stand mixer?

Accepted Answer

Please find attached a recipe book for the Prospero kitchen machine. Please note that the file may take time to download.We also have an excellent range of product family specific recipes availableonour website which can beviewedhere.

Question 9

How do I adjust the tool on a Patissier?

Accepted Answer

The tools are not adjustable on a Patissier.

Question 10

How do I adjust the tool on a Prospero?

Accepted Answer

The tools are not adjustable on a Prospero.

Question 11

My Prospero compact kitchen machine does not work. What should I do?

Accepted Answer

If the food processor isn't working, ensure the lid is on securely and the handle of the food processor attachment has been pulled as far clockwise as possible. It may click into placeif itisnew.The handle of the food processor should beabovethe"W"in Kenwood.Check the blender outlet cover (fast speed outlet) is locked as far clockwise as possible - it may click into place if new. Wait a few seconds and turn on again. If the machine has been overloaded, reduce the quantity of ingredients in the bowl.

Question 12

My Prospero food processor attachment does not work. What can I try?

Accepted Answer

If the food processor is not working, ensure the lid is on securely and the handle of the food processor attachment has been pulled as far clockwise as possible. The handle of the food processor should be above the 'W' in KENWOOD. Check the blender outlet cover (fast speed outlet) is locked as far clockwise as possible - it may click into place if new.

Question 13

What are the maximum capacities for the Prospero compact kitchen machine?

Accepted Answer

The maximum capacities are as follows. Do not attempt to exceed these as it could seriously damage your machine.- Shortcrust pastry - 450g flour- Fruit cake mix &ndash; 1.8kg total mix-Breaddough-500gflour- Eggwhites &ndash;8

Question 14

Will the Chef attachments fit my Patissier?

Accepted Answer

Unfortunately, the Chef attachments will not fit. There are no attachments available for the Patissier.The Patissier has been designed for cake, bread and pastry making.

Question 15

Is the MultiOne Blender Heat Proof?

Accepted Answer

The MultiOne blender isn't heat proof, and ingredients should be cooled to room temperature before blending.

Question 16

Is the MultiOne Mincer Attachment dishwasher safe

Accepted Answer

The mincer attachment should never be placed in a dishwasher, and doing so may damage the surface of the appliance.

Question 17

My mixer moves around on the worktop, is this normal?

Accepted Answer

Heavy ingredients, particularly dough, will cause your stand mixer to move from side to side and certain kitchen surfaces will allow the mixer to walk slightly across the kitchen counter as a result. This is normal for heavy ingredients. Large professional dough mixers often have large steel stabilising stands surrounding the bowl, a bit like cement mixers, but obviously this is not possible with a domestic machine! Your stand mixer will be fine but it should never be left unattended during the mixing process. This will not be as noticeable with the heavier machines but care should still be taken.

Question 18

My MultiOne Mixer has stopped working.  What can I do?

Accepted Answer

- Check the outlet covers are fitted correctly. - Check the mixer head is locked down correctly. - If the mixer head was lifted, turn the speed control to the OFF position. If your mixer stopped during operation, it may have been overloaded. - Remove half the mixture. - Wait for the mixer to cool down for 30 minutes, and retry. - Check the maximum quantities and ensure you are not mixing excessive amounts.

Question 19

The head moves when mixing.  Is this normal?

Accepted Answer

Yes, some movement is normal when mixing. This will be particularly apparent when mixing heavier ingredients such as dough.

Question 20

The mincer isn’t starting, what can I try?

Accepted Answer

Yes, some movement is normal when mixing. This will be particularly apparent when mixing heavier ingredients such as dough.

Question 21

When mixing heavy loads, the mixer head moves.  Is this normal?

Accepted Answer

Some movement of the mixer head is normal - particularly when mixing heavy loads such as bread dough.

Question 22

Where can I buy a food processor attachment for my Prospero?

Accepted Answer

The food processor attachment can be purchased from our spares supplier via www.4kenwood.co.uk or by calling 0844 557 3653. Please note that the discs will need to be ordered additionally.

Question 23

Does my product contain BPA?

Accepted Answer

Bisphenol A (BPA) is a chemical that is used primarily in the manufacture of polycarbonate (PC) raw material plastic. PC is a plastic that is often used in mouldings for food packaging; for example in drinks bottles.We do not use polycarbonate in the manufacture of any parts which come into contact with food, and we will not release a product for sale unless tests show that NO BPA is detected. For information on our environmental policies please click on the following link: http://www.kenwoodworld.com/uk/about-kenwood/environmental

Question 24

Do you have turorial videos on your kitchen machines?

Accepted Answer

Yes we do! We also have a range of recipe videos which will help you get off to the best start with your new machine. For extensive advice, tutorial videos and assistance with your product please see our advanced tutorials at: http://www.youtube.com/user/KenwoodLimited If you have any suggestions for more we would love to hear from you.

Question 25

Debris has collected in the base of my glass bowl. How can this be removed?

Accepted Answer

Place the base of the glass bowl into a bowl of warm water. This will allow the water to flush out any debris that may have collected. The bowl has been designed with slots in the base to enable water to flush through.

Question 26

Will the Chef attachments fit my Prospero?

Accepted Answer

The attachments aren't compatible between the Chef and the Prospero. Prospero specific attachments can be purchased from Kenwood Spares via www.4kenwood.co.uk.

Question 27

AT283 Prospero – Glass Blender for the Prospero

Accepted Answer

The AT283 Glass Blender will fit the Prospero (KM260 and KM280 series). This can be purchased via the link below: http://www.4kenwood.co.uk/at283-blender-glass-complete-attachment/product.pl?pid=3718321&query=AT283

Question 28

Food. Made better with Kenwood

Accepted Answer

Source: Kenwood / Vision Critical, On-line Survey September 2017. 76% of 102 people agreed with the statement: 'Food. Made bettter with Kenwood.'

Question 29

How to use and clean the Prospero Roto Food Cutter?

Accepted Answer

Watch this short film to get the most from your Prospero+ Roto Food Cutter. Learn correct assembly, fitting and cleaning.

Question 30

What can I use my Prospero+ Roto Food Cutter for?

Accepted Answer

Chop, grate and slice large quantities of vegetable, hard cheese and chocolate directly from the Prospero+ Bowl Tool Hub into the bowl.

Question 31

How to use and clean the Prospero+ Blend Xtract Sport?

Accepted Answer

From assembly to cleaning, this short film will introduce you to your new Blend Xtract Sport.

Question 32

What can I use my Prospero+ Blend Xtract Sport attachment for?

Accepted Answer

Blend frozen fruits and berries into delicious smoothies, cool your drink with ice cubes, even make ice cream shakes, then enjoy your drinks on the go with the 400ml 2GO bottle. Simply add your favorite ingredients into the bottle, close it with the stainless steel detachable blades and blend all together from the High Speed Hub.

Question 33

How to use and clean the Prospero+ Grinding Mill?

Accepted Answer

The Prospero+ Grinding Mill runs from your high speed hub on the top of the machine. Watch this short film to see the mill in action, including how to assemble and clean.

Question 34

What can I use my Prospero+ Grinding Mill attachment for?

Accepted Answer

Grind wet or dry ingredients: from peppercorns and coffee beans, to garlic and ginger, and even coconut and nuts. Boost your dishes with the freshest flavours! Freshly grinding your whole spices retains flavour for much longer compared to ground spices, so we suggest only grinding small quantities at a time to enhance the flavour of your favourite dishes.

Question 35

How to use and clean the Prospero+ Food Processor and Citrus Press attachments?

Accepted Answer

The Prospero+ Food Processor and Citrus Press attachments both run from your high speed hub on the top of the machine. Watch this short film to see them in action, including how to assemble and clean.

Question 36

What can I use my Prospero+ Food Processor attachment for?

Accepted Answer

Finely chop meats and vegetables for patties or casseroles, serve expert stir fries, or make a homemade coleslaw with the Prospero+ Food Processor. This tool is ideal for chopping meat, poultry and fish, mixing cake batters and pastry and slicing or grating vegetables.

Question 37

How to use and clean the Prospero+ Plastic Blender?

Accepted Answer

The Prospero+ plastic Blender attachment runs from your high speed hub on the top of the machine. Watch this short film to see it in action, including how to assemble and clean.

Question 38

What can I use my Prospero+ plastic Blender attachment for?

Accepted Answer

With a 1.5L capacity, the plastic blender is perfect for cold ingredients. Create smoothies, shakes, soups, batters and mayonnaise.

Question 39

How to use and clean the Prospero+ Mini Chopper/Mill?

Accepted Answer

The Prospero+ Mini Chopper/Mill attachment runs from your high speed hub on the top of the machine. Watch this short film to see it in action, including how to assemble and clean.

Question 40

What can I use my Prospero+ Mini Chopper/Mill attachment for?

Accepted Answer

Chop hazelnuts or make a homemade pesto - this is perfect for chopping nuts, grinding coffee beans or blending cold purees.

Question 41

How to assemble the Prospero+ Mincer?

Accepted Answer

Watch this short film to learn how to assemble your Prospero+ Food Mincer in easy to follow steps.

Question 42

How to assemble the Prospero+ Glass Blender?

Accepted Answer

Watch this short film to learn how to assemble your Prospero+ Glass Blender in easy to follow steps.

Question 43

How to assemble the Prospero+ Centrifugal Juicer?

Accepted Answer

Watch this short film to learn how to assemble your Prospero+ Centrifugal Juicer in easy to follow steps.

Question 44

Are the new Prospero+ KHC29A attachments compatible with old Prospero+ machines?

Accepted Answer

Yes, the new Prospero+ KHC29A attachments are fully compatible with Prospero+ KHC29. The new attachments can also be used with the original Prospero machines (KM24/26/28), except for the Centrifugal Juicer and the Roto Food Cutter.

Question 45

MultiOne: Food Mincer Troubleshoot

Accepted Answer

Watch the following video to troubleshoot your Kenwood MultiOne Food Mincer.

Prospero & Patissier