Question 1

How do I get the best results from my ice cream maker?

Accepted Answer

Always ensure the bowl is thoroughly dry before freezing.Keep the Bowl upright in the freezer.Ensure your ingredients are refrigerated before making your ice cream.Refrain from using alcoholinyour recipes; this will inhibit thefreezing process.

Question 2

How long does it take to make ice cream?

Accepted Answer

Depending on the ingredients, the process can take 30 minutes or more

Question 3

How long should the bowl be kept in the freezer before using for the first time?

Accepted Answer

Before use, the bowl should be placed in the freezer 24hrs in advance. Do not remove the bowl until ready to use.

Question 4

What are the differences between a citrus press and a centrifugal juicer?

Accepted Answer

A Citrus Juicer is a device that squeezes the juice out of a citrus fruit, the fruit must be cut in half before being juiced and most of the pulp stays on the half fruit. A Centrifugal Juicer will juice harder and whole fruits by spinning them through a fine mesh. This results in pulp build up, usually in a storage device, and also a large amount of juice.

Question 5

Is the spatula heat proof?

Accepted Answer

Unless you have purchased the Cooking Chef, the spatula is not heat proof and cannot be used in saucepans or with hot liquids.

Question 6

What are the differences between the CH180, CH185 and CH186?

Accepted Answer

The last number in the model number indicates a change of colour. The products are otherwise identical.CH180 &ndash; WhiteCH181 &ndash; RedCH185 &ndash; SilverCH186 &ndash; Black

Question 7

Can I place my food processor bowl and lid in the dishwasher?

Accepted Answer

Yes - the bowl and lid can be washed in a dishwasher. Please use a low temperature cycle and place the items on the top rack.

Question 8

Can I purchase a dust cover for my food processor?

Accepted Answer

Dust covers are only available for our Chef and Major Kitchen Machines.

Question 9

Does the kMix food processor come with a blender or mill jar?

Accepted Answer

The blender and mill jar are not included in pack for the FPX930 series.

Question 10

How do I process breadcrumbs?

Accepted Answer

We would recommend using a blender. Slightly staler bread will process better than very fresh bread. We would advise that cubes of bread (crusts removed) are dropped one at a time through thehole in thelid onto therevolving blades. Once onecubeis processedthenextcan be added.If using fresh bread you may have to stop and empty the unit at intervals because the unit will clog and unprocessed bread will sit on top of the blades. For small amounts you can also use a mini chopper but care should be made not to overload the unit.

Question 11

How thick are the slicing discs in the food processors?

Accepted Answer

The following measurements are a general guideline for premium models. Compact models may vary.Coarse slicing disc: 4mmFine slicing disc: 2mm

Question 12

Should I remove the red tabs at the bottom of the blender?

Accepted Answer

The red tabs should be in place. They are a necessary safety feature of the blender base and will stop the attachment from operating if removed.

Question 13

My food processor will not work. What can I do?

Accepted Answer

It is highly likely the interlock needs a little more alignment for its first use, particularly if it is new. Your food processor can be operated when empty for short periods of time and we would advise the following simple steps if you have any problems: -Ensure the bowl handle is on the right hand side, with the control dial facing you. Start the handle at the 1 o'clock position and pull it around to the right hand side firmly. - Place your chosen blade in the unit. - Attach the lid, ensuring the feed tube (the funnel on the lid) is locked into the handle - also on the right hand side. For ease of assembly it is better to start the funnel at the 1 o'clock position and pull the lid clockwise to the right. - Switch the processor to the first speed, ensuring it is plugged in at the wall socket and switched on. If the food processor still doesn't start, firmly pull the handle clockwise, towards you. It may click as it locks. The processor will then start, and subsequent interlocks will be much easier.

Question 14

The blade unit is missing on my mill jar

Accepted Answer

There is one blade unit supplied with the product, which can be used with both the blender and the mill jar.Remove it from the blender and attach it to the mill jar after placing the ingredientsinto thejar, as shown bythediagram.

Question 15

The disk storage box is not inside my box – what can I do?

Accepted Answer

Food processor packs vary and not all packs include the disk storage box or storage bucket.A storage box can be purchased from our spares supplier via www.4kenwood.co.uk or by calling 0844 5573653.

Question 16

The drive shaft is loose and does not click in to the motor unit. Is this normal?

Accepted Answer

On some older models, yes, the drive shaft is loose when initially placed on the motor unit. When the bowl, bowl tool and lid are interlocked fully they will secure the drive shaft in place. Ifyourfoodprocessor doesn't start please check ourarticle to rectify this.

Question 17

There is a burning smell from my food processor. Why is this?

Accepted Answer

Durig the first few uses, there may be a burning smell. This is likely to be a &lsquo;newness smell' and it will lessen as you use your product more often. Please ensuretheuserinstructionsareadhered toand the motorisn't runforlongerthanrecommended.

Question 18

What do I use the knife blade for on my food processor?

Accepted Answer

The knife blade can be used to chop raw and cooked meat, cooked eggs, vegetables, nuts, p&acirc;t&eacute;s and dips and to also make crumbs from bread and biscuits. Always holdthe knifebladebythe finger gripat the top,awayfromthe cuttingedge,both whenhandling and cleaning. Take care not to over process when using the knife blade. Use the dough kneaders in the mixing bowl to make bread and the whisk for eggs and lighter ingredients. The knife blade is also the best tool for cake making with most models, although please refer to your instructions for individual model information. Don't use the knife blade to chop ice cubes or other hard foods, such as spices, as these may damage the tool.

Question 19

What does SAN stand for? It is written on the underside of my product.

Accepted Answer

SAN stands for Styrene-acrylonitrile resin, which is a food safe material from which your product is made.

Question 20

What does the maxi blend canopy do?

Accepted Answer

The Kenwood unique maxi blend canopy, or max capacity disc, works in two ways.It increases the working capacity of the bowl and improves the chopping performance of the knife blade.

Question 21

What is the difference between a food processor and a kitchen machine?

Accepted Answer

A kitchen machine is primarily for mixing dough and cake mixtures. A food processor can do these jobs but not with the efficiency of a kitchen machine.If you are planning on making cakes you shouldconsiderhowmanyyouwillmake.If itis going tobe afrequentrequirement then a kitchen machine would be a better choice.A food processor is perfect for processing foods at high speed, for example slicing or grating ingredients. It often includes accessories such as a whisk for meringues and other useful tools. If you don't bake very often this may be better suited to your needs. It is also worth taking note of the fact that many food processors are smaller in size and lighter than a kitchen machine. This may be a deciding factor if you have limited space in your kitchen.The Titanium range of Chef and Major and Cooking Chef mixers offer the best of both worlds and include a food processor attachment. Please see our website for further product information.

Question 22

Why are broken bowls, blenders and lids not covered by the guarantee?

Accepted Answer

Non-mechanical parts aren't covered by the guarantee, for example if they are accidentally dropped, or similar.The guarantee covers mechanical parts and workmanship.

Question 23

Is it necessary to peel fruits and vegetable before juicing?

Accepted Answer

Some fruits and vegetable peels, such as apples and cucumbers, contain ample nutritional benefits and are best left on.Only in some cases they should be peeled such as kiwi or banana asthey cancompromisethetasteof your drink.

Question 24

Is it advisable to chop seeds like (for instance flax, sesame, berries) with the Kenwood food processors, in particular, FPM810?

Accepted Answer

We preferibly suggest not grind seeds in either the food processor or blender. For instance, nuts can be chopped in the main bowl and mini bowl, if you want to get a finer grind use the blender. Herbs such as parsley can be chopped in the main bowl or mini bowl.

Question 25

What’s the difference between a smoothie and a shake?

Accepted Answer

A smoothie has a shake-like consistency. It is a thick blended beverage made from pureed fruits, vegetables and liquids. The base of a smoothie usually starts with yoghurt, milk or juice, but some can be made of all fruits. The base of a milkshake is dairy, usually ice cream or milk. Flavor is added from syrups, raw fruits, but some milkshakes get their flavor solely from flavored ice cream.For anyone who appreciates the benefits of juicing fresh fruits and vegetables, blending their own yoghurt drinks, or making fresh and healthy cocktails. Please check our Kenwood Blender and Smoothie makers product range. Visit our website!

Question 26

Where can I purchase spares and accessories for my product?

Accepted Answer

Kitchen machine accessories can be purchased from our website at http://www.kenwoodworld.com/uk/products/food-mixers/chef-major-attachments. Spares for Kenwood products, including many of our older products, are available from Kenwood Spares via their website at http://www.4kenwood.co.uk/. Alternatively they can be contacted by calling 0844 557 3653. In either case please have your model number ready when ordering, which is embossed on the underside of the power unit.

Question 27

Where can I find an instruction manual for the FP700?

Accepted Answer

Please find attached an instruction manual for the FP700 series food processor. There are two files. It is worth noting that the download may take longer on a mobile device.

Question 28

Where can I find instructions for the FP586, FP582 and FP580 series food processor?

Accepted Answer

Please find attached an instruction manual for the FP580 series food processor. It is worth noting that the download may take longer on a mobile device.

Question 29

If I can mix dough with my knife blade, why do I need a dough tool?

Accepted Answer

The dough blade is specially designed to knead dough and therefore is the perfect attachment for the job. It will stretch the dough during kneading rather than cutting through it. The knife blade can also be used but for best results use the dough blade if it is supplied.

Question 30

Does the blade unit come off of the blender for cleaning?

Accepted Answer

Yes, the base can be removed to ensure thorough cleaning. Remember to be very careful as the blades are sharp. The blade unit should only be washed by hand to avoid damage to your product.

Question 31

Does my product contain BPA?

Accepted Answer

Bisphenol A (BPA) is a chemical that is used primarily in the manufacture of polycarbonate (PC) raw material plastic. PC is a plastic that is often used in mouldings for food packaging; for example in drinks bottles.We do not use polycarbonate in the manufacture of any parts which come into contact with food, and we will not release a product for sale unless tests show that NO BPA is detected. For information on our environmental policies please click on the following link: http://www.kenwoodworld.com/uk/about-kenwood/environmental

Question 32

How does the cord storage work on my Food Processor?

Accepted Answer

This is a manual function and needs to be pushed into the lower part of the machine, which forms the cord storage area.

Question 33

What types of food can I used in my mini chopper?

Accepted Answer

Food choppers are suitable for a range of foods including: - Nuts (50g/2oz) - Breadcrumbs (50g/ 2oz) - Biscuits (50g/2oz) - Meat - Raw and cooked (150g/ 6oz) - Tomatoes (2) - Pepper (half) - Cooked apple/ soft fruit (100g/4oz) - Herbs (10g) - Eggs (Hardboiled - 2) - Fish (150g/6oz) - Garlic cloves (1 to 10) - Fresh Ginger (25g/1oz) (Maximum capacities shown in brackets)

Question 34

Can I purchase a blender for my FPP210 or Fpp215 food processor?

Accepted Answer

Yes you can. The FPP220 liquidiser, which is compatible with the FPP210 and FPP215 can be purchased from our spares supplier via this link. Kitchen machine accessories can be purchased from our website at http://www.kenwoodworld.com/uk/products/food-mixers/chef-major-attachments. Spares for Kenwood products, including many of our older products, are available from Kenwood Spares via their website at http://www.4kenwood.co.uk/. Alternatively they can be contacted by calling 0844 557 3653. In either case please have your model number ready when ordering, which is embossed on the underside of the power unit.

Question 35

The sealing ring is missing, what can I do?

Accepted Answer

The Sealing Ring should already be in place. To double check that the sealing ring is there you can unscrew the goblet base, the ring should be settled in the blade base. Remember to be careful of the sharp blades.

Question 36

What is the Pulse (P) function?

Accepted Answer

The pulse button is used when you need short bursts of power at the maximum speed. This is controlled by the user which means you control how long the machine is run for. It is a useful way of avoiding over processing. For example, it can be used to fold fruit into a cake mixture at the end of processing.

Question 37

The mill jar is missing from my food processor

Accepted Answer

The clear cup in the package is the mill jar unit. The corresponding blade unit can be found attached to the blender. Please detach the base unit from the blender and attach it to the clear cup. The sealing ring is located inside the base unit and can be removed for cleaning. Please ensure after cleaning that the sealing is fitted correctly back onto the base unit in accordance with the instructions. The mill jar is perfect for small dried ingredients such as herbs, nuts and coffee beans. The mill jar is not included in the FP929 or FP959 packs but is available to purchase as a spare part.

Question 38

Can I order replacment parts for my Food Processor?

Accepted Answer

Yes, additional or replacement components are available from our spares supplier via www.4kenwood.co.uk or by calling 0844 557 3653. Please have your model number available - this is located on the underneath of your appliance.

Question 39

Can I purchase a mill attachment for the FP929/959 Food Processor?

Accepted Answer

The mill attachment is available and can be purchased from Kenwood Spares. The FP950 mill jar will fit both products. Please refer to your original user instructions for guidance on using the attachment. The glass mill jar must be purchased for compatibility with your blender blade unit. These models do not include the mill attachment as standard. The correct part can be purchased by clicking here.

Question 40

Can I purchase a mill attachment for the FPM800/810 Food Processor?

Accepted Answer

The FP980's mill jar is compatible with the FPM800/FPM810. Please refer to your original user instructions for guidance on using the attachment. The correct part can be purchased by clicking on this link .

Question 41

Can I purchase a mill attachment for the FPp210 pr FPP215 Food Processor?

Accepted Answer

The mill jar for the FPM250 or FPM260 will fit this model. It can be purchased by clicking here.

Question 42

Can I purchase spares for my older Food Processor?

Accepted Answer

This depends on the model, which can be found on the underside of your product. If the model number begins with &lsquo;A' (e.g. A535) spares are now unavailable. If the model number begins with &lsquo;FP' spares are more likely to be available. Spares can be ordered via www.4kenwood.co.uk or by calling 0844 557 3653.

Question 43

I would like to purchase a dough tool for my FPP210/220 series Food Processor. Where can I purchase one?

Accepted Answer

The dough tool for the FPM250 will fit the FPP210, FPP215, FPP220 and FPP225 Food Processors. As these models have a smaller base please ensure the user instructions are adhered to. The dough tool can be purchased from our spares supplier via www.4kenwood.co.uk or by calling 0844 557 3653.

Question 44

My food processor does not include a rasping disc. Where can I purchase one?

Accepted Answer

Most food processors don't include the rasping disc as standard. It can be purchased as an additional attachment from our spares supplier via www.4kenwood.co.uk or by calling 0844 557 3653.

Question 45

My model does not include the citrus press or juicer – Where can I purchase one

Accepted Answer

The citrus press is only included in premium models, for example the FPM800. However, a citrus press attachment is is available for many models as an additional attachment. This can be purchased from our spares supplier via www.4kenwood.co.uk or by calling 0844 557 3653. Please have your model number available.

Question 46

The blender for my food processor is broken. How can I obtain a replacement?

Accepted Answer

A replacement blender can be purchased from our spares supplier via www.4kenwood.co.uk or by calling 0844 557 3653. Please have your model number available.

Question 47

What is the twin beater geared whisk for?

Accepted Answer

The twin beater geared whisk is designed for whisking eggs and aerating non-fat mixtures, for example meringues. If you are making a cake, the knife blade should be used. If you have erroneously used the whisk and it has broken please contact our spares supplier for a replacement via www.4kenwood.co.uk or by calling 0844 557 3653.

Question 48

Food. Made better with Kenwood

Accepted Answer

Source: Kenwood / Vision Critical, On-line Survey September 2017. 76% of 102 people agreed with the statement: 'Food. Made bettter with Kenwood.'

Question 49

Can I process meat using my DuoPrep chopper?

Accepted Answer

Yes, the serrated QuadBlades of the chopper are perfect for processing meat into a paste. Please refer to the instruction manual for quantities and timings.

Question 50

DuoPrep: Can I put the grinder in the dishwasher?

Accepted Answer

Yes, you can! The grinder and the lid (as well as the chopper bowl, blades, lid and the spatula!) can be placed on the top rack of the dishwasher for easy cleaning.

Question 51

Can DuoPrep grind dried turmeric?

Accepted Answer

Duo Prep can process fresh turmeric, but we do not recommend grinding dried turmeric alone. However, we do have a spice recipe that includes other ingredients alongside dried turmeric. Please refer to the instruction manual.

Question 52

What is the difference between ’rated power’ and ’locked motor power’ in my DuoPrep?

Accepted Answer

The product is tested in two ways to determine wattage rating. An independent testing lab provides the approved base line power rating which is 800W. The other measurement of 1000W is the locked motor power. This is often referred to as the maximum power, indicating the motor\'s capacity to go beyond normal usage and briefly achieve a peak of 1000W.

Question 53

DupPrep: How to use the chopper bowl and QuadBlade

Accepted Answer

Learn how to assemble and use the chopper bowl and QuadBlade, as well as the Dripper Pro for gradually adding liquids.

Question 54

DuoPrep: How to use the Grinding Mill

Accepted Answer

Learn how to assemble and use the grinding mill - perfect for milling fresh spices and coffee beans.

Question 55

DuoPrep: How to store your chopper/grinder

Accepted Answer

Neatly stack your Duo Prep for easy and convenient storage.

Question 56

How to Use the Express Dice™ of MultiPro Express Weigh+?

Accepted Answer

Fit the drive shaft and bowl onto the power unit. Turn the bowl clockwise to lock into position. Add the dicing disc and fit the lid, turning clockwise to lock into position. Fit the dicing grid into the feed tube. Switch on and use the dicing pusher to process food items through the dicing grid. The Express Dice™ can also be used with the Express Serve™.

Question 57

Which are the Features & Benefits of MultiPro Express Weight+ ?

Accepted Answer

MultiPro Express Weight+ not only can it chop, slice, dice and blend with ultimate efficiency, with the original all-in-one system, it also comes with a range of attachments from a Juice Extractor, Glass Multi Mill to a Dual Metal Whisk so, whenever inspiration strikes, the MultiPro Express Weigh+ is the go-to kitchen appliance for the job. Integrated Digital Weighing 2 ways of weighing: weigh your ingredients in sequence with the easy tare function, straight in the bowl or as a separate digital scale using the tray. Express Serve™: patented system to slice, grate or dice direct to your plate. Faster and less to wash. Express Dice™ : patented system to dice direct to you plate. Easy-clean dicing, crudité and fries system. Unique ThermoResist™ Glass Blender : time saving ThermoResist™ glass means you can blend everything from piping hot soups to ice cold drinks and smoothies. The Original All-in-1 : with the original all-in-1 system from Kenwood you can chop, grate, slice, knead, grind, whisk, blend and even juice from just one base. Dual Metal Whisk : perfectly whipped cream and light airy meringue with Kenwood\'s dual metal whisk. Compact SmartStore™ : keep all your essential tools neatly and safely together in this handy storage bag.

Question 58

How accurate is the weighing function of my MultiPro XL Weigh+? What’s the maximum load?

Accepted Answer

The scales accurately weigh in increments of 1g or 1oz with a maximum load limit of 3kg / 105oz.

Question 59

What is the maximum dough load I can do on my MultiPro XL Weigh+? For how long and how often?

Accepted Answer

The maxiumum dough load should not exceed 1kg. Avoid processing for longer than 60 seconds to prevent strain on the motor. Allow the machine to cool for 15 minutes between dough batches.

Question 60

What are the built in safety features of my MultiPro XL Weigh+?

Accepted Answer

We have engineered safety interlocks on the large pusher, bowl and lid to ensure safe usage. The machine will not operate unless these features are enaged.

Question 61

Can the timer on my MultiPro XL Weigh+ count down?

Accepted Answer

The count up timer works like a stop watch, only counting upwards and stopping when you tell it to. Please note: the timer will not count down.

Question 62

How many settings does the adjustable slicing disc has on my MultiPro XL Weigh+?

Accepted Answer

The adjustsable slicing disc has 6 settings - 5 for various slicing thicknesses and 1 standard setting for dicing.

Question 63

What can I fit in the storage bag ofmy MultiPro XL Weigh+?

Accepted Answer

The storage bag is designed to store the disc attachments included with your food processor.

Question 64

What is ThermoResistTM Glass?

Accepted Answer

ThermoResistTM Glass is a type of glass that can handle heat expansion without cracking or shattering. This means you can go from a freezer to an oven without the worry of the glass breaking.