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Recall Information

Looking for help with your kitchen machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


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Can I use an out of date water filter?

We would advise not to do so as it will be largely ineffective as a water filter – particularly if it is very much out of date.

Replacement filters for the filter kettles can be purchased by clicking here.