Kcook Multi Smart

What if I do not have enough of a particular ingredient for a recipe?

If you do not have enough of a particular ingredient or you have more that you want to use, you can alter the amount used in the recipe. Follow these steps:

Open the Kenwood World app.
Find and open the recipe you wish to make.
On the About page, scroll down to the Ingredients section.
Tap the Edit icon.
Tap the Weighing icon next to the ingredient you want to adjust.

Note: Not all ingredients are adjustable, just those that have the Weighing icon next to them.

Weigh the ingredient on your Kenwood Smart Scale then tap “Resize” when you are done.
The app will automatically update all the ingredients in the ingredients list.
Continue with the recipe.

Please note:

If the quantity of ingredients is too small or large, the app will not be able to resize them (see “Why can I not resize ingredients?”).

If you resize an ingredient, the app will automatically update the other ingredients and the number of servings.

It is only possible to resize a recipe before you start, you won't be able to do it during a recipe.

The size/number of cookware will not be updated.

If you need any more help, please contact Customer Support [LINK] for assistance.

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Welcome to Kenwood kitchenware customer support. We thank you for your patience and understanding during these difficult and unpredictable times.

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If you are enquiring about Kenwood Audio products, please see the below contact information as support is offered for these products through other companies.

Phone 02 8879 2222 or https://www.kenwood.com/au/car/ or svcdept@jvckenwood.com.au

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Please note we can only deal with Australian customers - if you have an overseas enquiry, please choose your country / region in the selector on the bottom left of this page and then visit the customer support page, for local contact details.

If you do not have the time to call, online and self-help options are available please see our FAQ section below, where our FAQs and how-to-videos are available and may be able to assist you.

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Mothers Day Bonus Pack Promotion

Shipping of our Mother's Day bonus packs will commence from early May for customers who have claimed through our promotion's website kenwoodpromo.com.au. For claims made from May onwards, please allow six weeks for your pack to be delivered. You will be notified and provided with tracking details once your order has been shipped.

Contact Customer Support

You can contact customer support by:

* Filling in the contact form
* Calling customer support on 1800 126 659 for any product, sales or customer service enquiries between 9am and 5pm (AEST) Monday through to Friday
* Use our service representative locator to locate a service agent near you
* If you require spare parts you can now purchase original spare parts and accessories online directly from the DeLonghi Group spares and accessories online shop

Important Safety Recall: Food Processor Models FPM800 and FPM810

Attachment Compatibility Guide

Please see our attachment compatibility guide to see which of our attachments fit your machine.

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Please see our warranty page for information on our product warranties and how to claim.