To find the solution you were looking for, consult our with its usage guides and solutions to the most recurring problems

Kcook Multi Smart

What are the recommended speeds, times and quantities for the bowl tools?

If you are following a Kenwood World app recipe, the app will automatically set the speed and times and tell you how much to process.

If you are following your own recipe, here are some tips on how to use the tools:

Tool

Function

Recommended speed

Recommended time

Recommended quantities

Chopping herbs

12

20 secs

20g – 50g

Chopping onions

12

15 – 20 secs

Up to 300g

(2 onions)

Chopping vegetables

cut into 4cm chunks

12

20 secs

Up to 500g

Chopping lean meat cut into 2cm chunks

12

5 – 20 secs

150g – 300g

Pastry – rubbing fat into flour

Adding water to combine pastry ingredients

12

12

15 secs

15 secs

150g – 200g flour weight

Chopping chocolate (e.g. for melting) broken into chunks

12

40 secs

Up to 200g

Crushing ice

12

25 – 30 secs

Up to 250g

(12 cubes)

Chopping cauliflower (e.g. for cauliflower rice)

12

20 secs

Up to 500g

(1 head cut into florets)

Drinks and smoothies

12

60 secs

1 litre

Cold blending

12

1 – 2 mins

2.6 litres

All in one cake mixes

12

20 – 30 secs

Up to 600g total weight (3 egg mix)

Bread dough

10

3 mins

640g total weight

400g flour weight

Egg whites

8 – 9

3 ½ - 4 mins

2 – 8 (70 – 280g)

Mayonnaise

12

1 – 1 ½ mins

2 – 4 egg mix

Note: This is for guidance only and will vary depending on the exact recipe and ingredients being processed.

Quick links

Immediate answer to your question

Immediate answer to your question

How can we help you?


Here you can find the support you need for your machine.

Welcome to Kenwood kitchenware customer support. We thank you for your patience and understanding during these difficult and unpredictable times.

We apologize for any longer than usual wait times & delays in replying to your email. We ask if you have already emailed in please be patient and do not submit a duplicate as this may cause more delay in our response.


Kenwood Audio and Car Electronics

If you are enquiring about Kenwood Audio products, please see the below contact information as support is offered for these products through other companies.

Phone 02 8879 2222 or https://www.kenwood.com/au/car/ or svcdept@jvckenwood.com.au


Kenwood Kitchenware Enquiries

Please note we can only deal with Australian customers - if you have an overseas enquiry, please choose your country / region in the selector on the bottom left of this page and then visit the customer support page, for local contact details.

If you do not have the time to call, online and self-help options are available please see our FAQ section below, where our FAQs and how-to-videos are available and may be able to assist you.

We are currently experiencing higher than normal call volumes, if you are unable to get through please contact us through the contact form.


Mothers Day Bonus Pack Promotion

Shipping of our Mother's Day bonus packs will commence from early May for customers who have claimed through our promotion's website kenwoodpromo.com.au. For claims made from May onwards, please allow six weeks for your pack to be delivered. You will be notified and provided with tracking details once your order has been shipped.


Contact Customer Support

You can contact customer support by:

* Filling in the contact form
* Calling customer support on 1800 126 659 for any product, sales or customer service enquiries between 9am and 5pm (AEST) Monday through to Friday
* Use our service representative locator to locate a service agent near you
* If you require spare parts you can now purchase original spare parts and accessories online directly from the DeLonghi Group spares and accessories online shop


Important Safety Recall: Food Processor Models FPM800 and FPM810

Read more here.


Attachment Compatibility Guide

Please see our attachment compatibility guide to see which of our attachments fit your machine.


Warranty

Please see our warranty page for information on our product warranties and how to claim.