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Recall Information

Looking for help with your kitchen machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question

I have more than one Smart Scale, how do I select the one I want to use?

Your smart phone or tablet will automatically connect to the first Smart Scale it finds via Bluetooth. To connect to a different Smart Scale, follow these steps:

  1. Tap the Menu icon
  2. Tap “Settings”
  3. In the Hardware section, tap “Select” next to Scale.
  4. Select the scale you wish to use from the list shown.

If you need any more help, please contact Customer Support for assistance.