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Recall Information

Looking for help with your kitchen machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


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How do I connect my kCook Multi Smart to a different Wi-Fi network?

Your kCook Multi Smart will only save one Wi-Fi network at a time, to switch networks follow the steps below:

  1. Using the On/Off switch, turn the appliance off and back on.
  2. Press the (+) button for 3 seconds.
  3. Use the (+) and (-) buttons to scroll through the menu to find “FACTORY RESET WI-FI”.
  4. Press the OK button to confirm.
  5. Open the Kenwood World app on your smart phone or tablet device.
  6. Tap the menu icon .
  7. Tap “Appliance Setup”
  8. Find the appliance you wish to connect and select “Connect”.
  9. Follow the instructions shown, selecting the Wi-Fi network you wish to connect to when prompted.

If you need any more help, please contact Customer Support for assistance.