Contact Kenwood

Serving you during Covid-19 - a message on behalf of our Customer Care Team

The safety of our employees during this time is a priority. As with many organisations we have asked our UK office staff to work from home, including our Customer Care Team. 

Like so many of you, they are balancing their professional and personal responsibilities in new and unexpected ways, such as juggling children home from school, while continuing to support you via our Web Chat channel. 

This may create longer response times than we want, but we are committed to serving you as best we can. 

Our Web chat button will appear on the right of your screen during normal office hours as soon as an advisor becomes available.

FAQs - For the fastest answer

Looking for a quick answer to your question? See our Frequently asked questions


Our apologies - due to government advice our customer service agents are working from home. Please use WebChat during office hours and they will assist you. 

(Tip: Faster Response Wednesday to Friday. Longer waiting times on Mondays)

*N.B. For white goods (Washing machines, Fridges etc) Call 0344 561 1234

Message Us

Via webchat when you see the webchat speech bubbles logo (Mon - Thu 9am until 4.30pm, Friday 9am until 12.00pm - a speech bubble icon will appear whenever an adviser becomes available.

Please be aware that our waiting times for web chat are currently longer than normal,  please accept our apologies during this time.

Purchase Spares

To purchase a spare part or accessory for your Kenwood product please visit our

Spares Supplier.

Kenwood large appliances (Cookers, Microwaves, Fridge Freezers etc.)

Telephone 0344 561 1234

Webchat available during office hours

Webchat available during office hours

Sorry - Phone lines are closed - Our 'Web chat' button will appear on the right of your screen as soon as an adviser becomes available

Kenwood White Goods Enquiries

White goods

For Kenwood white goods enquiries - e.g. Fridge Freezers, Washing machines, Microwaves etc please call 0344 561 1234

Contact Currys