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Temporary Suspension of Phone Service

We have made a temporary adjustment to our Contact Centre service channels, effective immediately. To ensure we can serve the maximum number of customers quickly and efficiently during this period of high demand, we are temporarily suspending our inbound phone call service. Our commitment is to provide you with the support you need without unnecessary wait times. Therefore, we highly encourage you to contact us through our dedicated digital channels, which remain fully operational:

Live Chat: For immediate assistance and real-time conversation (using the speech icon in the bottom right-hand corner of your screen).
Email Support: For detailed inquiries that require documentation or in-depth analysis. Please use the form below.

 

We appreciate your understanding and cooperation.

If your enquiry is about a Kenwood Food Processor or Kitchen machine, you can check our YouTube channel for set-up instructions, how-to guides and many more hints & tips.

Live Chat

Our team is available via live chat from 9am to 5pm Monday to Friday. You’ll see a speech icon appear in the bottom right-hand corner of your screen whenever someone becomes available.

Email Us

Submit your enquiry

Use the contact form below and we endeavour to respond to your enquiry within 10 working days. We appreciate your patience, our team is committed to responding to every message efficiently and will be in touch with you as soon as possible.