Spiralizer

Vegetable is not spiralizing as its wobbling inside the cone. What can I do?

Ensure the food item is attached to the support blade on the pusher; ensure the food items need to be fresh and firm if too soft will rotate in the feed tube.

Ensure that the diameter of the food is more than 5 cm so that it can be attached securely to the end of the pusher.

Food items need to be fresh and firm if too soft will rotate in the feed tube.

Below are some hints & tips on how to get the best out of your Spiralizer.

Problem	Cause	Solution
Spiralizer not operating.	No power. Lid not locked correctly.	Check that appliance plugged in. Check that lid is located correctly
Lid cannot be fitted.	Cone holder or cone not fitted correctly.	Check that cone holder and cone are located correctly.
Poor results	Food too soft or juicy. Food too narrow or small.	Use firm fruits and vegetables without stones, seeds or hollow centres. Select food as straight as possible and ensure diameter at least 5 cm. Refer to hint and tip section
Half moon shaped pieces produced instead of spirals.	Diameter of food processed too small. Food rotating in feed tube	Ensure diameter larger than end of pusher. Ensure food is held steady and cannot rotate.
Food browning quickly.	Some food such as apples, pears and potato will brown quickly after processing.	Use straight after processing or store in water. Add lemon juice to fruit to prevent browning.

Quick links

Immediate answer to your question

Authorized Service Centers

Contact information

Download an instruction manual

Warranty and service

How can we help you?

Here you can find the support you need for your machine.

Welcome to Kenwood kitchenware customer support. We thank you for your patience and understanding during these difficult and unpredictable times.

We apologize for any longer than usual wait times & delays in replying to your email. We ask if you have already emailed in please be patient and do not submit a duplicate as this may cause more delay in our response.

Kenwood Audio and Car Electronics

If you are enquiring about Kenwood Audio products, please see the below contact information as support is offered for these products through other companies.

https://www.kenwood.com/nz/car/

Kenwood Kitchenware Enquiries

Please note we can only deal with New Zealand customers - if you have an overseas enquiry, please choose your country / region in the selector on the bottom left of this page and then visit the customer support page, for local contact details.

If you do not have the time to call, online and self-help options are available please see our FAQ section below, where our FAQs and how-to-videos are available and may be able to assist you.

We are currently experiencing higher than normal call volumes, if you are unable to get through please contact us through the contact form.

Contact Customer Support

You can contact customer support by:

* Filling in the contact form
* Calling customer support on 0508 200 300 for any product, sales or customer service enquiries between 9am and 4pm (NZST) Monday through to Friday
* Use our service representative locator to locate a service agent near you
* If you require spare parts you can now purchase original spare parts and accessories online directly from the DeLonghi Group spares and accessories online shop

Important Safety Recall: Food Processor Models FPM800 and FPM810

Attachment Compatibility Guide

Please see our attachment compatibility guide to see which of our attachments fit your machine.

Warranty

Please see our warranty page for information on our product warranties and how to claim.