To find the solution you were looking for, consult our with its usage guides and solutions to the most recurring problems
We are proud to be able to say that the Kenwood Chef and Major have been manufactured for over 60 years.
The list below will help you identify how old your machine is. Your model number can be found on the underside of the machine.
Older Chef Models
1950 – 1957 A700 Chef
1953 – 1958 A706 Major
1957 – 1960 A700D Chef
1958 – 1963 A706D Major
1960 – 1962 A701 Chef
1960 – 1966 A320 Chefette Hand Mixer
1962 – 1976 A701A Chef
1963 – 1966 A707 Major
1966 – 1979 A707A Major
1969 – 1978 A702 Chef 110V
1969 – 1976 A717 Major 110V
1973 – 1979 A355 Chefette
1979 – 1981 A717C Major
1976 – 1981 A901 Chef (Current attachments fit this machine, and later models)
1980 – 1982 A530 Processor Deluxe
1981 – 1985 A901DL Chef Deluxe
1981 – 1987 A907D Major
1982 – 1989 A532/4 Food Processor
1983 – 1985 A375 Chefette
1983 – 1988 A902 Chef Excel
1984 – 1987 A904 Chef Excel
1992 – 1998 KM200 Chef
1998 – 2006 KM300 Chef
2003 – 2006 KM001/2/3 Chef
2006 – 2013 KM336, KMC510, KMC560, KM010, KM020
2009 – Current KM069, KM070, KM080 Cooking Chef
2012 – Current KM337, KMC010, KMC030, KM400, KMM020, KMC570 2013 – Current KM353/5/7 series Classic Retro Chef.
2014 - Current KVC5000/KVC6000 Chef Sense (New slow speed attachment system)
Welcome to Kenwood kitchenware customer support. We thank you for your patience and understanding during these difficult and unpredictable times.
We apologize for any longer than usual wait times & delays in replying to your email. We ask if you have already emailed in please be patient and do not submit a duplicate as this may cause more delay in our response.
If you are enquiring about Kenwood Audio products, please see the below contact information as support is offered for these products through other companies.
Please note we can only deal with New Zealand customers - if you have an overseas enquiry, please choose your country / region in the selector on the bottom left of this page and then visit the customer support page, for local contact details.
If you do not have the time to call, online and self-help options are available please see our FAQ section below, where our FAQs and how-to-videos are available and may be able to assist you.
We are currently experiencing higher than normal call volumes, if you are unable to get through please contact us through the contact form.
You can contact customer support by:
* Filling in the contact form
* Calling customer support on 0508 200 300 for any product, sales or customer service enquiries between 9am and 4pm (NZST) Monday through to Friday
* Use our service representative locator to locate a service agent near you
* If you require spare parts you can now purchase original spare parts and accessories online directly from the DeLonghi Group spares and accessories online shop
Please see our attachment compatibility guide to see which of our attachments fit your machine.
Please see our warranty page for information on our product warranties and how to claim.
Delivery
The estimated time for delivery will be between 2 to 7 business days
Money Back Guarantee
Free 30-day return policy
Payments
Secure payments
Delivery
The estimated time for delivery will be between 2 to 7 business days
Money Back Guarantee
Free 30-day return policy
Payments
Secure payments
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