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Recall Information

Looking for help with your kitchen machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question

Is my kettle still under guarantee?

All of our kettles have a one year guarantee against manufacturing default, whereby faults will be repaired free of charge under the terms of the guarantee.

It is important to keep your receipt safe as this forms an important part of the guarantee.

If you purchased your product online you may be able to log in to your account and access a copy of your proof of purchase.