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Recall Information


Looking for help with your kitchen machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQ's

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I cannot remove the bowl on my Chef or Major. What can I do?

Your kitchen machine can deal with very heavy ingredients – for example bread dough – and the rotation of these types of ingredient can tighten the bowl into the machine and make it difficult to remove. In these cases extra force in an anti-clockwise direction will be needed to remove the bowl.

If you regularly make dough we would recommend the bowl is periodically loosened to avoid over tightening.

Alternatively a bowl with handles is available from Kenwood Spares.