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Recall Information

Looking for help with your kitchen machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


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Can I remove the lid whilst cooking?

Yes, however…

The appliance will pause if the lid is removed during cooking. Smaller ingredients and liquids can be added through the lid filler cap opening without stopping the appliance.

To remove the lid, follow these steps:

  1. Press the Start/Stop button to pause the appliance.
  2. Remove the lid carefully with oven gloves.
  3. Add the ingredients/scrape down the bowl using a utensil.
  4. Fit the lid.
  5. Press the Start/Stop button to continue cooking.

Alternatively, if you are using the Kenwood World app to remotely operate the appliance, you can tap the pause icon , remove the lid and tap the play icon when you are ready to continue cooking.