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Recall Information

Looking for help with your kitchen machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


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There’s a ‘H2O’ sign on my display while im steaming?

This means the boil dry protection is activated.

You need to switch the machine off and add some more water, making sure it doesn't go over the steam mark (300ml) as it may have run dry during operation.