Question 1

Can any of the mincers/ meat grinders process bones?

Accepted Answer

None of our mincers are suitable for processing bones, and all meat must have all bones removed before mincing.

Question 2

I am having difficulty attaching my AT950 Multi Food Grinder. Can you help?

Accepted Answer

In order to attach the multi food grinder it may be better to assemble it onto the machine.- Switch off and unplug your Chef or Major and remove the slow speed cover.- Open the slow speed outlet catch and push the attachment housing into the slow speed outlet. Release the catch.- Insert the scroll. Carefully add the meat cutter onto the end of the scroll ensuring the blade edge is facing towards the front of the attachment. Add your choice of screen. Complete the attachment with the ring nut and secure.- Add the hopper and pusher to the top of the attachment.Plug your machine in and switch on. Your slow speed attachment is now ready for use. For further assistance please see our short tutorial video.

Question 3

I placed my mincer in the dishwasher by accident and it has discoloured. What can I do?

Accepted Answer

The mincer is not suitable for cleaning in a dishwasher.In the unfortunate event that your mincer is washed in a dishwasher, some of the staining may be removed with a soft cloth and lemon juice.

Question 4

The meat coming out of my mincer does not resemble minced meat. What is going wrong?

Accepted Answer

Check the cutting blade is situated correctly behind your choice of screen. The blade should be facing towards the screen. Without this in place the meat will not process correctly.For further assistance please see our short tutorial video:

Mincer