Question 1

Can I place my food processor bowl and lid in the dishwasher?

Accepted Answer

Yes - the bowl and lid can be washed in a dishwasher. Please use a low temperature cycle and place the items on the top rack.

Question 2

Can I purchase a blender for my FPP210 or FPP215 food processor?

Accepted Answer

Yes you can. The FPP220 liquidiser, which is compatible with the FPP210 and FPP215 can be purchased from our spares supplier by clicking here.

Question 3

Can I purchase a dust cover for my food processor?

Accepted Answer

Dust covers are only available for our Chef and Major Kitchen Machines.

Question 4

Can I purchase a mill attachment for the FP959 food processor?

Accepted Answer

The mill attachment is available and can be purchased from our website.  Please refer to your original user instructions for guidance on using the attachment. The glass mill jar must be purchased for compatibility with your blender blade unit."

Question 5

Can I purchase a mill jar for my FPP210 or FPP215 food processor?

Accepted Answer

The mill jar for the FPM250 or FPM260 will fit this model. It can be purchased by clicking here.

Question 6

Does the kMix food processor come with a blender or mill jar?

Accepted Answer

The blender and mill jar are not included in pack for the FPX930 series.

Question 7

How do I process breadcrumbs?

Accepted Answer

We would recommend using a blender. Slightly staler bread will process better than very fresh bread. We would advise that cubes of bread (crusts removed) are dropped one at a time through the hole in the lid onto the revolving blades. Once one cube is processed the next can be added.If using fresh bread you may have to stop and empty the unit at intervals because the unit will clog and unprocessed bread will sit on top of the blades. For small amounts you can also use a mini chopper but care should be made not to overload the unit.

Question 8

How does the cord storage work on my food processor?

Accepted Answer

The cord needs to be manually pushed into the lower part of the machine which forms the cord storage area.

Question 9

How thick are the slicing discs in the food processors?

Accepted Answer

The following measurements are a general guideline for premium models. Compact models may vary.Coarse slicing disc: 4mmFine slicing disc: 2mm

Question 10

Should I remove the red tabs at the bottom of the blender?

Accepted Answer

The red tabs should be in place.  They are a necessary safety feature of the blender base and will stop the attachment from operating if removed.

Question 11

My food processor will not work. What can I do?

Accepted Answer

It is highly likely the interlock needs a little more alignment for its first use, particularly if it is new. Your food processor can be operated when empty for short periods of time and we would advise the following simple steps if you have any problems: - Ensure the bowl handle is on the right hand side, with the control dial facing you. Start the handle at the 1 o'clock position and pull it around to the right hand side firmly. - Place your chosen blade in the unit. - Attach the lid, ensuring the feed tube (the funnel on the lid) is locked into the handle - also on the right hand side. For ease of assembly it is better to start the funnel at the 1 o'clock position and pull the lid clockwise to the right. - Switch the processor to the first speed, ensuring it is plugged in at the wall socket and switched on. If the food processor still doesn't start, firmly pull the handle clockwise, towards you. It may click as it locks. The processor will then start, and subsequent interlocks will be much easier.

Question 12

The blade unit is missing on my mill jar

Accepted Answer

There is one blade unit supplied with the product, which can be used with both the blender and the mill jar.Remove it from the blender and attach it to the mill jar after placing the ingredients into the jar, as shown by the diagram.

Question 13

The drive shaft is loose and does not click in to the motor unit. Is this normal?

Accepted Answer

On some older models, yes, the drive shaft is loose when initially placed on the motor unit. When the bowl, bowl tool and lid are interlocked fully they will secure the drive shaft in place. If your food processor doesn't start please check our article to rectify this.

Question 14

The mill jar is missing from my food processor

Accepted Answer

The clear cup in the package is the mill jar unit. The corresponding blade unit can be found attached to the blender. Please detach the base unit from the blender and attach it to the clear cup. The sealing ring is located inside the base unit and can be removed for cleaning.Please ensure after cleaning that the sealing is fitted correctly back onto the base unit in accordance with the instructions.The mill jar is perfect for small dried ingredients such as herbs, nuts and coffee beans.The mill jar isn't included in the FP929 or FP959 packs however it is available to purchase as a spare part.

Question 15

The sealing ring is missing

Accepted Answer

For your convenience, the sealing ring is located within the blade unit of the blender. The blade unit can be removed for easy cleaning after each use. Please ensure the base has been screwed tightly on to the blender before use.

Question 16

There is a burning smell from my food processor. Why is this?

Accepted Answer

Durig the first few uses, there may be a burning smell. This is likely to be a &lsquo;newness smell' and it will lessen as you use your product more often. Please ensure the user instructions are adhered to and the motor isn't run for longer than recommended.

Question 17

What do I use the knife blade for on my food processor?

Accepted Answer

The knife blade can be used to chop raw and cooked meat, cooked eggs, vegetables, nuts, p&acirc;t&eacute;s and dips and to also make crumbs from bread and biscuits. Always hold the knife blade by the finger grip at the top, away from the cutting edge, both when handling and cleaning. Take care not to over process when using the knife blade. Use the dough kneaders in the mixing bowl to make bread and the whisk for eggs and lighter ingredients. The knife blade is also the best tool for cake making with most models, although please refer to your instructions for individual model information. Don't use the knife blade to chop ice cubes or other hard foods, such as spices, as these may damage the tool.

Question 18

What does SAN stand for? It is written on the underside of my product.

Accepted Answer

SAN stands for Styrene-acrylonitrile resin, which is a food safe material from which your product is made.

Question 19

What does the maxi blend canopy do?

Accepted Answer

The Kenwood unique maxi blend canopy, or max capacity disc, works in two ways.It increases the working capacity of the bowl and improves the chopping performance of the knife blade.

Question 20

What is the difference between a food processor and a kitchen machine?

Accepted Answer

A kitchen machine is primarily for mixing dough and cake mixtures. A food processor can do these jobs but not with the efficiency of a kitchen machine.If you are planning on making cakes you should consider how many you will make. If it is going to be a frequent requirement then a kitchen machine would be a better choice.A food processor is perfect for processing foods at high speed, for example slicing or grating ingredients. It often includes accessories such as a whisk for meringues and other useful tools. If you don't bake very often this may be better suited to your needs. It is also worth taking note of the fact that many food processors are smaller in size and lighter than a kitchen machine. This may be a deciding factor if you have limited space in your kitchen.The Titanium range of Chef and Major and Cooking Chef mixers offer the best of both worlds and include a food processor attachment. Please see our website for further product information.

Question 21

What is the Pulse (P) function?

Accepted Answer

The pulse button is used when you need short bursts of power at the maximum speed. This is controlled by the user which means you control how long the machine is run for. It is a useful way of avoiding over processing. For example, it can be used to fold fruit into a cake mixture at the end of processing.

Question 22

What is the twin beater geared whisk for?

Accepted Answer

The twin beater geared whisk is designed for whisking eggs and aerating non-fat mixtures, for example meringues.

Question 23

Why are broken bowls, blenders and lids not covered by the guarantee?

Accepted Answer

Non-mechanical parts aren't covered by the guarantee, for example if they are accidentally dropped, or similar.The guarantee covers mechanical parts and workmanship.

Question 24

How to Use the Express Dice™ of MultiPro Express Weigh+?

Accepted Answer

Fit the drive shaft and bowl onto the power unit. Turn the bowl clockwise to lock into position. Add the dicing disc and fit the lid, turning clockwise to lock into position. Fit the dicing grid into the feed tube. Switch on and use the dicing pusher to process food items through the dicing grid. The Express Dice™ can also be used with the Express Serve™. "

Question 25

Which are the Features & Benefits of MultiPro Express Weight+ ?

Accepted Answer

MultiPro Express Weight+ not only can it chop, slice, dice and blend with ultimate efficiency, with the original all-in-one system, it also comes with a range of attachments from a Juice Extractor, Glass Multi Mill to a Dual Metal Whisk so, whenever inspiration strikes, the MultiPro Express Weigh+ is the go-to kitchen appliance for the job. Integrated Digital Weighing 2 ways of weighing: weigh your ingredients in sequence with the easy tare function, straight in the bowl or as a separate digital scale using the tray. Express Serve™: patented system to slice, grate or dice direct to your plate. Faster and less to wash. Express Dice™ : patented system to dice direct to you plate. Easy-clean dicing, crudité and fries system. Unique ThermoResist™ Glass Blender : time saving ThermoResist™ glass means you can blend everything from piping hot soups to ice cold drinks and smoothies. The Original All-in-1 : with the original all-in-1 system from Kenwood you can chop, grate, slice, knead, grind, whisk, blend and even juice from just one base. Dual Metal Whisk : perfectly whipped cream and light airy meringue with Kenwood's dual metal whisk. Compact SmartStore™ : keep all your essential tools neatly and safely together in this handy storage bag.

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