kMix Barcelona Stand Mixer KMX80

kMix Barcelona Multi Colour Stripes Stand Mixer KMX80 Support

  • I have registered for my 5 year guarantee but have not received confirmation. What can I do?

    Your application can take up to 28 days for the administration process to complete. Until this has been completed you will not be on our system, and we will be unable to answer any enquiries.

    However, if your product is one which now has an extended five year warranty, and you have your receipt of purchase, you can relax in the knowledge that your product is covered by the guarantee. Models include the Cooking Chef (KM070, KM080), Chef/Major Titanium (KMC010, KMC013, KMC015, KMM020 and KMM023), kMix Stand Mixers (KMX50, KMX80, KMX90 series), and our Premium Food Processors (FP929, FP959, FPM800, FPM810, FP980).The first qualifying purchase date is 1st October 2013.

    Please keep your proof of purchase somewhere safe as this forms an important part of your guarantee. In the unlikely event that you experience a manufacturing fault you can rest assured that the product will be covered under the terms of the guarantee.

  • Can I purchase a creaming beater for my kMix Kitchen Machine?

    A creaming beater is designed for cake making. It scrapes the mixture from the sides of the bowl and thoroughly incorporates all of the ingredients. Sadly it negates to need to lick the bowl afterwards!

    The kMix version can be ordered by clicking this link.

    Spares and accessories for Kenwood products, including many of our older products, are available from Kenwood Spares via their website at http://www.4kenwood.co.uk/. Alternatively they can be contacted by calling 0844 557 3653.

    In either case please have your model number ready when ordering, which is embossed on the underside of the power unit.

    More information on the kind of results you can obtain with the creaming beater can be seen in our short tutorial video.

     

  • Will Chef attachments fit my kMix Kitchen Machine?

    No. There are specific attachments available for the KMix kitchen machine, which use a different fitting. These attachments are prefixed with a model number beginning with ‘AX’.

    Spares and accessories for Kenwood products, including many of our older products, are available from Kenwood Spares via their website at http://www.4kenwood.co.uk/. Alternatively they can be contacted by calling 0844 557 3653.

    In either case please have your model number ready when ordering, which is embossed on the underside of the power unit.

  • I have an additional beater with my kMix Kitchen Machine – what is it?

    The beater with the rubber coating is a Creaming Beater and works in a similar manner to the K-Beater, but it scrapes the side of the bowl whilst mixing. It is perfect for softer cake mixtures and ensures the ingredients are incorporated to perfection. It is a popular addition to the kMix Stand Mixer.

  • My kMix Kitchen Machine will not start. What can I do?

    Our kitchen machines are equipped with a slow-start motor and there is a delay before the motor starts. This is normal and minimises spillages and is beneficial for all recipes. It also prevents accidental processing.

    If the head lift has been lifted, or an overload occurs, the machine will cut out. At this point it is necessary to reset the machine before reuse. In order to do this,lower the head if raised, turn the speed dial to zero and allow several seconds before restarting the machine. It is advisable to gradually then increase the speed. 

  • There is variation in the speed of the machine. Is this normal?

    Your mixer is fitted with an electronic speed sensor control that is designed to maintain the speed under different load conditions, such as when kneading bread dough or when eggs are added to a cake mix. You may therefore hear some variation in speed during the operation as the mixer adjusts to the load and speed selected - this is normal.

  • What types of attachment can I purchase for my kMix Kitchen Machine?

    The kMix Kitchen Machine has a slow speed outlet only, which is at the front of the mixer.

    Simply remove the cover at the front and you can add the following:

    AX950 Multi Food Grinder - Mincer with 2 x sausage making adapters, kebbe maker and three screens (coarse, medium and fine)

    AX642 Roto Food Cutter and Fruit Press - Two-in-One attachment for slicing and grating vegetables, cheese, etc and juice/ purée fruit

    AX643 Roto Food Cutter - Slice and grate vegetables, cheese, chocolate and nuts

    AX910 Short Pasta Maker (Includes Rigati pasta die) - Optional dies available seperately

    AX970 Flat Pasta Roller - Rolls pasta in varying thicknesses for lasagne and other recipes. Can be used in conjunction with:

    AX971 Tagliatelle Cutter (Use after making flat pasta with AX970)

    AX972 Taglioni Cutter (Use after making flat pasta with AX970)

    AX973 Trenette Cutter (Use after making flat pasta with AX970)

    AX974 Spaghetti Cutter (Use after making flat pasta with AX970)

  • What types of attachment can I purchase for my KMix stand mixer?

    There are a number of attachments that can be fitted to the slow speed outlet at the front of your stand mixer.

    Simply remove the cover at the front and you can add the following:

    AX950 Multi Food Grinder

    AX642 Roto Food Cutter and Fruit Press

    AX643 Roto Food Cutter

    AX910 Pasta Extruder (Includes Rigati pasta die)

    AX970 Flat Pasta Maker

    AX971 Tagliatelle Cutter (Use after AX970)

    AX972 Taglioni Cutter (Use after AX970)

    AX973 Trenette Cutter (Use after AX970)

    AX974 Spaghetti Cutter (Use after AX970)

  • What is the best machine for making bread dough and cakes?

    Without question the best machine for making cakes and bread is a stand mixer such as the Kenwood Chef or Major or the kMix stand mixer.

    For more information on the features of each machine please see our website.

    We also have a range of videos on our YouTube channel at http://www.youtube.com/user/KenwoodLimited

  • How long is my Kenwood product guaranteed for?

    All Kenwood products carry a guarantee period of one year. The rights and benefits under this guarantee are additional to your statutory rights which are not affected. Please keep your receipt as this will form the basis of your guarantee. In the event of a breakdown please check this website for assistance.

    Kenwood undertakes within the specified period to repair or replace free of charge, any part of the appliance (with the exception of any accidental damage to acrylic, glass or porcelain ware incorporated in the product) found to be defective provided that:

    • We are promptly informed of the defect
    • The appliance has not been altered in any way or subjected to misuse or repair by a person other than an authorised service agent for Kenwood Ltd.
    • No rights under this guarantee to a person acquiring the appliance second hand or for commercial or communal use.
    • Any repaired or replaced appliance will be guaranteed on these terms for the unexpired portion of the guarantee.

    For purchases after 1st October 2013 we are delighted to offer a free 5 year guarantee on selected UK models, which includes the Titanium Chef and Major range (KMC010, KMC013, KMC015, KMM020, KMM023), Kenwood Cooking Chef (KM070, KM080), kMix Stand Mixers (KMX50, KMX80 and KMX90 series), and premium food processors (FP980, FPM800, FPM810, FP929, FP959). Please keep your receipt as this forms an important part of your guarantee.

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