All Kenwood products carry a guarantee period of one year. The rights and benefits under this guarantee are additional to your statutory rights which are not affected. Please keep your receipt as this will form the basis of your guarantee. In the event of a breakdown please check this website for assistance.
Kenwood undertakes within the specified period to repair or replace free of charge, any part of the appliance (with the exception of any accidental damage to acrylic, glass or porcelain ware incorporated in the product) found to be defective provided that:
- We are promptly informed of the defect
- The appliance has not been altered in any way or subjected to misuse or repair by a person other than an authorised service agent for Kenwood Ltd.
- No rights under this guarantee to a person acquiring the appliance second hand or for commercial or communal use.
- Any repaired or replaced appliance will be guaranteed on these terms for the unexpired portion of the guarantee.
For purchases after 1st October 2013 we are delighted to offer a free 5 year guarantee on selected UK models, which includes the Titanium Chef and Major range (KMC010, KMC013, KMC015, KMM020, KMM023), Kenwood Cooking Chef (KM070, KM080), kMix Stand Mixers (KMX50, KMX80 and KMX90 series), and premium food processors (FP980, FPM800, FPM810, FP929, FP959). Please keep your receipt as this forms an important part of your guarantee.