BM260 Manuals/ FAQs/ Support

  • Can any of your bread makers make gluten free bread?

    All new models have gluten free settings and include recipes – models include BM260, BM366 and BM450. However the older models - for example the BM200 - do not have a suitable setting for this purpose.

  • I have plugged in my bread maker but nothing has happened. Is it broken?

    Kenwood bread makers come with an on/off switch situated under the right hand handle on the BM150 and on the rear of the BM250, BM450 and BM260/BM366.

    Make sure you plug the appliance in before turning the on/off switch, and always turn it off before unplugging the appliance.

  • Where can I get my Kenwood product repaired under guarantee?

    A list of Kenwood approved repair agents can be viewed by clicking on the following link:

    Please remember to bring your proof of purchase with you if your product is still within guarantee. If there are no agents within 20 miles of where you live please contact us, remembering to include the model number and our manufacturing reference code. Please also explain the nature problem you are having in as much detail as possible. 

  • Can I make hot cross buns with my bread maker?

    Here is a hot cross bun recipe suitable for bread makers. Alternatively select the dough cycle and bake in the oven.





    Semi –Skimmed Milk



    Eggs (medium)



    Strong White Bread Flour






    Golden caster sugar






    Mixed spice



    Dried Yeast

    1 ½ tsp


    Add Fruit When Alert Sounds



    Luxury Dried mixed fruit, chopped



    Cut mixed peel



    Glace Cherries, chopped



    Use Sweet Setting + Medium Crust Colour



    Brush with a little golden syrup while warm to glaze

    For more bread maker recipes see our website.

  • Can I substitute milk for powdered milk in a recipe for my bread machine?

    You can use powdered milk instead of fresh milk but you will need to make the milk first. Check the directions on the milk powder packet for instructions and make the required amount.

  • Can I leave the powdered milk out of the recipe?

    Yes you can – it is there to improve the taste and looks of the finished loaf, but can be left out with substitution in a recipe.

  • Why is there no 500g recipe for brown and wholemeal bread?

    We do not recommend baking a 500g loaf of brown bread in the bread maker because the results were not suitable for inclusion. For best result the minimum recommended loaf size for brown or wholemeal bread is 750g.

  • My breadmaker does not mix when I press start?

    Some programs have a rest period before mixing. Check your timings table, which is in the back of your recipe book, for this information.

    If this fails to correct the issue please check that the bread pan has been properly inserted into the machine.

    If having checked these troubleshooting tips the machine still fails to respond we would recommend taking the machine to an authorised repair centre.

    A list of Kenwood approved repair agents can be viewed by clicking on the following link:

  • The kneader gets stuck in the bread. What can I do?

    The kneader may remain in the bread, depending on the type of ingredients used. This is normal for breadmakers. Please remember to remove this before slicing your bread.

  • I have started the program on my breadmaker but nothing happens

    Your breadmaker may be pre-heating.  The pre-heat feature operates at the start of the wholewheat (30 minutes), wholewheat rapid (5 minutes) and gluten free (8 minutes) settings to warm the ingredients before the first kneading stage begins. During this time there is no kneader action. On selected machines there are also preheat times on other recipes. Please see the guidance in the back of your recipe book for further information on individual machines.

    If you have checked the program and your selected recipe does not include a pre-heat phase, there may be a fault with your breadmaker and it may require repairing.

    A list of Kenwood approved repair agents can be viewed by clicking on the following link:

Where to buy Bread Maker BM260

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