Your breadmaker may be pre-heating. The pre-heat feature operates at the start of the wholewheat (30 minutes), wholewheat rapid (5 minutes) and gluten free (8 minutes) settings to warm the ingredients before the first kneading stage begins. During this time there is no kneader action. On selected machines there are also preheat times on other recipes. Please see the guidance in the back of your recipe book for further information on individual machines.
If you have checked the program and your selected recipe does not include a pre-heat phase, there may be a fault with your breadmaker and it may require repairing.
A list of Kenwood approved repair agents can be viewed by clicking on the following link: