Customer Support

If you need help, you've come to the right place

Questions we hear the most

  • My model does not include the citrus press or juicer – Where can I purchase one?

    Spares and accessories for your food processor

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  • The mill jar is missing from my food processor

    Guidance on where to find the mill jar

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  • How does the cord storage work on my food processor?

    Advice on using the cord storage

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  • I am missing the spanner from my Chef or Major

    Advice on the location of the spanner

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  • Why does there seem to be a lot of mixture left on the sides and bottom of the bowl?

    Tool adjustment guidance

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  • The blade unit is missing on my mill jar

    Guidance on where to find the blade unit

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  • I have an older Chef or Major. Where can it be serviced or repaired?

    Older Chef servicing at Havant (Not A701)

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  • Where can I purchase a dust cover for my Chef/Major?

    Accessories purchase advice

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  • Which ice cream attachment will fit my Chef or Major?

    Ice cream attachment advice

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  • The whisk/ K-beater is knocking against the bowl. What can I do?

    Tool adjustment advice

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