Frequently Asked Questions

Popular FAQ's

• How do I clean my Sandwich Maker?

  Switch off, unplug and allow the sandwich maker to cool down completely. Clean the sandwich toaster after each use to maintain it in a good clean working condition. The outside Wipe with a damp cloth then dry. Toasting plates Wipe the plates with a damp cloth, using soapy water if necessary, then dry thoroughly. Do not use abrasive cleaners as they will damage the non-stick coating.

• Is there anything I should do before I use my Sandwich Maker for the first time?

  Before the first use you should lightly brush the surface of the plates with cooking oil. Don’t use low fat spreads as they may burn and damage the non-stick surface. Heat the unit with the lid open for 5 minutes. Unplug and allow to cool, then remove any excess oil with absorbent paper.

• My Sandwich Maker is emitting smoke, is this normal?

  The Sandwich Maker may emit smoke on the first use. This is normal.

• When is my Sandwich Maker ready for use?

  As soon as you plug the Sandwich Maker in the red power light should turn on. It will then heat itself up to an optimal toasting temperature, when it has reached this temperature the blue temp light will turn on, alerting you to the fact the Sandwich Maker is ready to use.