FAQS

GETTING TO KNOW YOUR
TITANIUM CHEF PATISSIER XL

What is the maxium temperature of the warming function?

Rather then temperature in degrees, the Kenwoood Chef Patissier XL has 9 warming levels to choose from. Think of it like a hob setting, turn it up for more heat and turn it down for less. It has been carefully designed to work well with common baking tasks such as melting, proving and sabayon, but it will not boil water. Reccommended temparte levels for key tasks can be found here (include table for Warming Setting against Action)

Why doesn't the timer start straight away?

Please click here for more detail.

Why is the weighing so sensitive? It keeps changing!

Please click here for more detail.

What is the maximum dough load I can do? For how long and how often?

The maximum dough load and run times can be found in the Instruction Manual that comes with your appliance.

My Cooking Chef Connect Failed to Connect to the Kenwood World App, What Should I Do?

This may have occurred for several reasons. Check that you have done the following:

• Make sure your Wi-Fi router is switched on and connected to the internet.
• Have your appliance plugged in and the On/Off switch in the On position.
• Have your Wi-Fi network name (SSID) and Wi-Fi network password ready (remember, passwords are case sensitive).
• Make sure your smart device's location settings are turned on (for Android only).
• Check that your router's security protocols are set to either WPA or WPA2 (see manufacturer's instructions for how to do this).
• Check that you signed into your Kenwood World account.
• Check that you have accepted the Apps 'terms and condition'.

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