Contact Us

General Kenwood Enquiries

Please note we can only deal with UK, Northern Ireland & the Republic of Ireland customers. 

If you have an overseas enquiry, please find your country on our global site and then visit Customer Support, for local contact details.

Over 85% of enquiries can be answered immediately by using our Frequently Asked Questions service. Please check here before sending your enquiry as this may provide the answer you need sooner.

Customer Experience Department 

For product enquiries, pre-sales, troubleshooting, advice and general customer support please use the following contact method:

  • Tel: 0239 239 2333 
  • Republic of Ireland Call 0124 75471
  • Monday to Thursday: 9.00am - 4.50pm Friday 9am - 12:20pm
  • Send us an email 
  • Via Webchat iwhen you see the pop up box

Kenwood Ltd, 1-3 Kenwood Business Park, New Lane, Hampshire, PO9 2NH 


Missing/ Damaged parts for under guarantee products ONLY

  • Click Here to complete a form
  • N.B. We are unable to respond to any questions from here - please contact Customer Experience for any advice. 

Purchase Spares for products outside of the guarantee

To purchase a spare part or accessory for your Kenwood product please visit our Spares Supplier. Alternatively you can call our Mail Order Department on 0844 557 3653.

Kenwood Free-Standing or Built-In Cooking Appliances

If you have any questions regarding Kenwood free standing or built in cookers, hobs or cooker hoods. (Please note that Kenwood Cookers produced prior to 1990 are no longer supported). 

Kenwood washing machines, dishwashers, microwaves and fridge freezers

  • Tel: 0344 561 1234

Visit us

Visit our Retail Store

Kenwood Ltd, New Lane, Havant, 
P09 2NH

Shop Open:
Monday to Saturday: 9.00am - 5.00pm

 For all product orders, please call the Kenwood Retail Store on:

 023 92 392111 - For pricing and purchase enquiries only

For all product questions, or queries, please visit our FAQ page.

Sorry, no product spares available from the Kenwood Retail Store. Please see our spares supplier website. 


Visit us

Email the Shop

Instruction Manuals

    Kitchen Machines - “The model number can usually be located on the base of the product either embossed into the plastic or on a silver label”