Where are you?
  1. Home
  2. Customer Support
  3. Frequently Asked Questions
  4. FAQs Hand Mixers

Frequently Asked Questions

FAQs Hand Mixers

Back to FAQ's

Popular FAQ's

  • What are the different attachments for my hand mixer?

    Hand Mixers always come with the dual beater attachment, meant for the basic jobs of whisking and mixing lighter mixtures such as pastry and creams. Some Hand Mixers also come with a set of kneading tools too. These kneading tools are used to stretch and knead heavy doughy mixtures.

  • What ingredients can I use with a Hand Mixer?

    Hand Mixers are designed for beating dough and pastry, so they can easily cope with any of the ingredients involved. They deal well with soft or liquid mixtures, but will not affect solids very much.

  • What is a Hand Mixer?

    A Hand Mixer is a handheld appliance used for mixing cake and pastry mixtures. They are also used for whisking. The double beaters are the main function of a Hand Mixer.

  • What recipes can I make with a Hand Mixer?

    Hand Mixers specialise in recipes such as dough and batter mixes. The way the twin beaters work allows air to be folded into a mixture so it will give a light and fluffy batters, and thin and light creams.

  • What speeds are suited to what ingredients?

    Lower speeds are the more commonly used with a hand mixer, their uses ranging from batter to cream, to mixing pastry ingredients. The higher speeds tend only to be used for lighter, thinner mixtures such as whisked sponge or egg whites, but this should always be reached by gradually increasing the speed, rather than suddenly setting the hand mixer to high.

Search Frequently Asked Questions

Frequently Asked Questions (or FAQ's) will help you to find additional information about your product.

Common FAQ's

  • How can I get my Chef / Major serviced?

    We have authorised service agents based throughout the UK please contact our customer service department for details on 02392 392333 and quote your postal code.

  • Where can I find my serial number / date code?

    Normally on the underside of the appliance often near the cable entry point. The date code will be a series of 4 digits such as OM44.

  • How do I clean my kettle?

    Before cleaning make sure you have unplugged your kettle and let it cool down. Wipe with a damp cloth, then dry. Do not use abrasives because they will scratch the metal and plastic surfaces. Even though your kettle comes with a filter, you still need to clean the inside (and the filter) regularly. Remove the filter by holding the tab and then lifting the filter out. Regular descaling of the flat element will improve the performance of your kettle. Supermarket proprietary descalers or vinegar can be used to descale your kettle.

  • What time is the Kenwood Shop open?

    The Kenwood Shop, Located in Havant, Hampshire is open from 9am – 1.00pm and 1.30pm – 4.30pm Mon – Sat

  • What time is Connect Distribution open for ordering?

    Connect Distribution is open from 8.30am – 8pm

  • What parts are dishwasher proof?

    Many Kenwood Products have dishwashable parts, however it is often a product specific feature so for more information see the individual product pages. The motor housing of a product is never dishwashable.

  • Why are bowls and lids etc not covered by the guarantee?

    No removable parts are covered by the guarantee if they are dropped, or similar. The guarantee covers mechanical parts and workmanship.